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Express Oil Change & Tire Engineers is one of the leading automotive service providers in the South with over 200 locations across thirteen states.
Throughout our 34-year history, our oil change process has been refined to give our customers the quickest oil change around while still providing the highest quality service and premium vehicle maintenance checks.
Each and every Express Oil Change & Tire Engineers houses a full-service automotive mechanical department staffed.. by experienced technicians. Our ASE-certified technicians provide total car care through the use of state-of-the-art equipment and premium parts.
I went to this Express Oil Change for the first and last time on July 31, 2013. Even with the $22 Braves discount, getting the oil changed and an air filter installed cost just short of $50, meaning it would have been about $73 without the discount. This was not an exotic car. It was a 2004 Toyota Sienna. I pointed out how I could have walked across the street to Auto Zone and saved $12 on the filter alone (looked it up on my smartphone). Assistant manger Kyle Huff's response? "The corporate office sets the prices." Wrong answer; wrong attitude. I told him I was extremely disappointed. I didn't get a shrug or even a hint of an "I'm sorry." No attempt whatsoever was made allay my concerns. Count me more than unhappy -- Express Oil. I hope the poor customer service is worth the lost business and lost recommendations.
Posted: 7/31/2013 • Link to this review
I've been getting my oil changed here for the last five years. I may be looking for a new place soon. Service has slowed in the last year or so and they have a great deal of difficulty with the order of service. A couple of times I've had to go back because they did not check and top off all of my fluids. Needs to make a turn around.
Posted: 11/08/2005 • Last edited: 1/02/2008 • Link to this review