We are a locally owned and operated company, servicing the greater Phoenix area. Our priority is providing the highest quality cleaning for carpet, tile, and upholstery at affordable prices. Your flooring and upholstery represent your investments in value, beauty, and design- we believe they deserve the best maintenance treatment for long-term usage. We will preserve their appearance, no matter what the challenge!
Our services are safe and insured. All cleaning is done by Brian.. Farley.
As the owner of the company, he is very motivated to make sure you are happy with our service. In fact, it's guaranteed!
I use a process called hot water extraction also known as steam cleaning, the recommended cleaning process of major carpet manufactures.I also use a tool called the Rotovac 360
that has three spray jets followed by three vacuum slots. The high torque head spins in a rotating motion at up to 250 R.P.M. to produce maximum deep cleaning an drying passes.
There are no extra charges for vacuuming, pre-spray, moving furniture, or grooming.
We also do move-in / move-out whole house cleaning.
So give me a try you won't be disappointed. Evening appointments available.
We recently purchased a foreclosure and were going to tear the carpets out. I called Farley Carpet Cleaning as an attempt to salvage it. Al did such a great job. Our carpets were saved! My husband and I are very impressed with the results! Thanks for doing a great job!
Posted: 12/07/2009 • Link to this review
Brian came and cleaned our tile.He left a gritty sticky residue on them which he claimed would disappear the next day.I steamed it the next day and saturated 6 mop cloths with black grime after getting a deep tile cleaning??My tile was cleaner after I did it myself than after he did it.Took pictures and sent emails to him with my concern and was told 3 days later when he responded it was my fault because I steamed it (didnt want the residue tracked on my carpet til he came to do it again) and have a nice day.The pictures are time date stamped so how is that not proof that it was his fault that our tile was dirty 24 hours after he left?We spent 400 and tried to resolve amicably but he does not stand behind his work.He agreed to a 200 refund after my husband talked to him but only offered 100 when he showed up.Great customer service. Attatched is a picture of the dirt after Brian "cleaned"our floor.Mediocre carpet cleaning also and splattered tile acid on all our kitchen appliances.He would rather be investigated by the BBB instead of having happy customers who would spread the word.He offered another unhappy kudzu reviewer a refund when they never contacted him but we do not warrant a partial refund?He offered to clean again but at his convenience.....we each have 2 jobs and no time or faith in his skills.His 100%satisfaction guarantee is ajoke..he only wants to clean again not refund money.I will let everyone know about him and our nightmare.
Posted: 11/30/2009 • Last edited: 12/03/2009 • Link to this review
This matter was reported to the Better Business Bureau. After investigating, this is their response...
"BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied."
Please feel free to go to their website to verify this. If you would like more information, please contact me.
We purchased a foreclosure, so there was no telling what was in the carpets. Brian did a great job getting them clean and disinfected. He answered all my questions, and the price was reasonable. Even left the house smelling great. Edited to add: Brian also cleaned the carpets on the rental house we moved out of. He got them from nasty to near-new, and even got out the dog stains, kid stains and 'what the heck do you suppose that was' stains. I would recommend him to anyone.
Posted: 7/22/2009 • Last edited: 8/09/2009 • Link to this review
Brian Farley now has a client for life. I have a cat that has been "spot-treating" our playroom carpet. The smell was unbelievable! A trip to the vet took care of the cat issues but the carpet was still a problem. Brian was a pleasure to deal with. He was able to come to my home within 24 hours. He made sure I understood in advance that pet urine is difficult to clean throughly and that the basic rug cleaning that I was contracting him to do may not be enough. I really appreciated his honesty! He also provided a written copy of his policy. I would definitely do business with him again.
Posted: 10/01/2008 • Link to this review
My fiance and I would HIGLY recommend Farley Carpet to anyone!! Our carpet looks brand new and a horrible stain is completely gone! Brian was VERY professional, friendly, and honest with pricing. There were no hidden charges. We are so happy with the work done that we will definitely be calling Farley Carpet again for future services in addition to making this recommendation to all family and friends!!
Posted: 9/27/2008 • Link to this review
They came out same day I called and also did the work. They worked around my busy schedule. Got all of my 10 yr old house stains up, even what appeared to be Motor Oil. Very pleased with service would use again.
Posted: 9/04/2008 • Link to this review
Farley Carpet was very easy to work with and my carpets look great. Brian was friendly and helpful and answered all my questions. Plus the total came in at less than was estimated!
Posted: 8/29/2008 • Last edited: 8/30/2008 • Link to this review
I used Farly Carpet for both my carpeting and upholstery cleaning. I am very pleased with the outcome... everything looks great! They use a laser to measure square feet, (no fudging here). Very professional and prompt. I definitely recommend them.
Posted: 8/18/2008 • Link to this review
called to get service and was greeted with a nice person on the phone that was very helpful. I scheduled my appointment and the technician that arrived was very knowledgeable and exceeded my expectations. I would recommend this company to anyone who cares about their carpet without hesitation!!! A+++++
Posted: 8/14/2008 • Link to this review
Professional, friendly, hard working, clean cut and patient. The quote is based on square feet, no hidden costs and they measure with a laser. Will definitely recommend as well as reuse their services. Great Job!!!
Posted: 8/14/2008 • Link to this review
What a pleasant surprise, a bill for less than the over the phone quote!! Brian is very professional and did a wonderful job. The price per square foot includes everything, no last minute surprises! My carpeting has never been cleaned so well. Give Brian a call, you will not regret it.
Posted: 7/30/2008 • Link to this review
IICRC Certified For Carpet Cleaning and Insured for residential and commercial.
* By Appointment Only
* 24-Hour Service Available