I dropped off my clothes on 8:30AM on a Monday morning, excited that I had found a dry cleaner on my way to the office. The woman advised me to come back at 6PM on Tuesday, the next day. I came back to pick up my clothes on Tuesday at 6PM - the girl could not find any of my items anywhere. She asked the woman and man and they advised that there were spots on one of my shirts that would take additional time and so they held the entire order. First of all, I pointed out the spots when I dropped off the clothes, so it shouldn't take extra time - Also, why hold the entire order? And, where do my clothes go to get cleaned? I was flying out of town for a meeting for which I needed my clothes, I could not wait! I was asked to wait at the shop for 30-40 minutes while the woman went to get the rest of my order from wherever. I did NOT have that time to wait and I expected my clothes to be cleaned, pressed and ready for me when promised, which not one item was. When I finally made it back in town and picked up my clothes, the quality was not even good! My shirts were SO WRINKLED, and even after all of that extra time. Also, I was charged IN FULL, even though nothing was ready as promised. I WILL NEVER GO BACK HERE! I hope that I help someone not to make the same mistake as me with this review.
Posted: 2/27/2013 • Link to this review