Faulkner Cadillac

1 star rating 1 Review

(215) 639-9700 Call

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4447 Street RdFeasterville Trevose, PA 19053

Reviews

  • Faulkner Cadillac - Feasterville Trevose, PA -  Bensalem

    Reviews: 1

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    Bensalem (1 review)
    5/30/2012

    The problem with Faulkner Cadillac is the service. You can NOT talk to a service person. One day I called 7 times to talk to service to make an appointment. I had a question about my vehicle, so I wanted to talk to someone. Each time I was put through to a voice mail. On the last call, I did leave a message and they did call me back... at their convenience. But it wasn't a good time for me. I had to stop what I was doing and go to my office to get the paperwork that I had a question about. The problem is every time I need to make an appointment for service, inspection, oil change, I have to go through this same inconvenience. When I owned my Buick and Pontiac, I rarely didn't get someone on the first call, and never had to call more than twice to talk to a live person. I complained to Cadillac management a number of time, but they just don't care. At Faulkner Cadillac...Customer service is not a top priority.

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Business details

Services

  • Auto Broker
  • Auto Parts
  • Repair & Service

Types Sold

  • New
  • Used

Brands Sold

  • Cadillac

Hours of Operation

  • MON
  • 9:00am
  • 9:00pm
  • TUE
  • 9:00am
  • 9:00pm
  • WED
  • 9:00am
  • 9:00pm
  • THU
  • 9:00am
  • 9:00pm
  • FRI
  • 9:00am
  • 9:00pm
  • SAT
  • 9:00am
  • 5:00pm
  • SUN

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Visa