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I am EXTREMELY disappointed in Fayette Import! I have never been treated so terribly and with so much disrespect in my life! Their customer service is horrible and do not care how their actions affect their customers! When I told the secretary, Lisa, that they overcharged me for charging me for a repair that they did repair, she jumped out of her chair and started screaming at me! She said horrible things about me and my husband! This whole experience was shocking to say the least, I could almost forgive the fraudulent charges if it weren't for the nasty way I was talked to and treated by Lisa, the head receptionist! Chris would not come out and speak to me and she was so nasty and hateful that I am surprised they are still in business! I have never had someone in customer service talk to me so hatefully in my life! And for no reason, I paid the bill!! I was so upset that I was in tears and shaking when I left! I would not recommend this business to anyone! If you use their service, you are taking a chance that you will be scammed like I was.
I went in to have some window buttons installed on my drivers side panel. The owner, Chris, told me that the mechanic had gotten the rear drivers side window stuck down and that it would cost me $600 to repair even though they were the ones to get the window stuck down in the first place!
Area Fayetteville, GA
Date April 2016
Posted: 4/20/2016 • Link to this review