This company is outright disrespectful. I contacted them 2 months in a row after receiving a notice from them that I owe them money. I informed her (Mrs Gray) again that I was making payments to the medical office. She (Mrs Gray) stated that is incorrect & I owe them the money & not the medical office. When I notified her that I have copies of the cancelled checks she stated that doesn't matter & that if I don't give her a credit card number she is filing with the credit bureau. I told her that she can not collect on a debt that is being paid to someone else & that she needs to contact the medical office to get it straightened out. She then started yelling at me, refused to listed & told me I didn't know what I was talking about. The fact that this collection agency refuses to investigate a problem & is trying to collect on an account that is being paid to someone else is an outright shame, and ILLEGAL!!!!
Posted: 11/20/2009 • Last edited: 11/24/2009 • Link to this review