Spent over $450 on 4 tires 3 months ago. Terrible customer service and tried to add in services/parts I did not request. One of the tires goes flat in less than 90 days. They refuse to fix it without charging me. Was not a road hazard. Valve stem was not inserted properly. It took 2.5 hours. Tire was in my trunk. Never go back there again. Firestone has lost me.
Posted: 4/30/2009 • Link to this review
When I've need to get something done with my car, this is the place I go to (oil change, brakes, etc...) The prices are competitive and you can always find some good specials/promos online or in the paper. I haven't had one problem with the customer service or the waiting time. Also, it's located inside Fashion Valley mall, where you can definitely kill some time there.
Posted: 4/01/2008 • Last edited: 4/03/2008 • Link to this review