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I visited Firestone without having read the prior negative review. However I had a great experience. The employees were friendly and helpful. I purchased 4 new tires along with a radiator flush and they provided an oil change also at no addtl. cost. Overall I felt the experience was very positive and the price, fair.
Posted: 12/28/2010 • Last edited: 4/22/2015 • Link to this review
I'm not sure where they get there help from (maybe off the street),but this place will leave you disappointed. The new tires put on two of my vehicles leak (probably from the rims. They changed my oil without my permission (I had full synthetic they put regular). They cross-threaded the drain plug so now it's difficult to get off (and real bear to get off after they worked on it.)A hub cap fell off which they never were able to replace for us. Upon returning I asked the manager to make sure they put 35lbs. of pressure in each tire, which they didn't do. He instead told me that my tire gauge was broken, funny how my other tire gauge read the same as the first. I have nothing good to say except that the tires were new tires(since I paid for new)wow they got that right. Consider telling someone you dislike to go there, otherwise stay away unless they change management sometime in the future.
Posted: 7/06/2008 • Last edited: 4/22/2015 • Link to this review