I have been getting my carpet cleaned here for years and recently it was time to get a new carpet. They have an excellent selection to choose from. I love my new carpet.
Posted: 1/28/2013 • Link to this review
First of all the customer service was great. Setting up an appointment was simple. Then when the cleaning crew arrived at my house they were very well organized and they got to it. My carpet looks great and I will use them again for sure.
Posted: 1/15/2013 • Link to this review
I found them on a list at our local Health Food store. They listed vendors that use organic products. So I gave they a try and I found that they do exceptional work. Definitely recommended.
Posted: 12/19/2012 • Link to this review
I manage a few things at my parents house and cleaning their carpets is one of those chores that I have taken care of. I have been using Flat Rate for over a year and have done a great job the 3 times I've had to hire them.
Posted: 5/01/2012 • Link to this review
I have some delicate rugs that I wanted repaired. These rugs are very valuable to me so I didn't want to risk doing any damage to them. Over the years they have become mis-shaped. So the staff at Flat Rate offered their re-stretching services. I left my rug with them and they were able to fix it for me. It no longer has any lumps in it. I am very satisfied with the service I received.
Posted: 4/14/2012 • Link to this review
I do some contracting work and on occasion I have to outsource some of the cleaning we need. I have worked with Flat rate for a few years now and I love to deal with them. They are very efficient and easy to work with.
Posted: 4/03/2012 • Link to this review
When speaking about carpet cleaning, flat rate carpet are your go to guys. They offer a free in person estimate, so you can opt to take that time and ask all of your questions and express your concerns at that time, its great because they take the time to explain everything to you. Before I used them I had no idea how much thought and processing had to do with cleaning carpets. They offer 15 different kinds of treatments, call them and find out more for yourself.
Posted: 9/13/2011 • Link to this review
kids had a great day playing outside, then the tracked a bunch of mud all over the carpet. It was a total mess. Flat Rate Carpet gave us a great price, so we went ahead with the work. The carpets look great, and I've put their number up on the fridge. Definitely be using these guys again.
Posted: 8/15/2011 • Link to this review
My mom has this obsession with her snow white shag rug in the living room, she gets agro about no shoes on it and absolutely no eating or drinking on or near it. Needless to say when my parents went away for a 2 week vacation. I had my crew come over to watch the game. My buddy toppled over an entire plate of chicken wings that were covered in BBQ sauce onto the rug. I called Flat Rate Carpet and upholstery because they were local and offered free pick up and delivery. They did a great job, they got the stains out and did it in a timely manner so I could put it back as if it had never happened. Thanks Flat Rate, that was a close one!
Posted: 8/11/2011 • Link to this review
Last month there was a plumbing problem in my house and one of the pipes sprung a leak completely flooding my basement. I called Tri State Cleaners and they were able to book me that same day. They handled the water damage and managed to restore the basement carpeting. I am very satisfied with their services and plan to use them again for all of my carpet need.
Posted: 8/01/2011 • Link to this review
Flat Rate Carpet & Upholstery , NY Carpet & Upholstery , Abc Carpet & Upholstery , are the same company , it's all a fraud . they don't even have a warehouse the office it's located in Israel ,they have no insurance , so if some were to happen to your rug your fresh out of luck. They send your carpet to company in brooklyn called megerian , 93 division pl , (718)782-7474 Or rug wash in Kearny New Jersey , for a fraction of the price . I seen rugs cleaned at these locations for less then 100$ , and then they turn around and charge you hundreds or even thousands . Call 1800 rug wash ,or megerian rug cleaners and save your self hundreds or thousands .For wall to wall carpet and upholstery just call stanley steamer , it's cheaper and professionally cleaned .
Posted: 7/27/2011 • Link to this review
it's nice to find a low hassle cleaner. They answered all my questions, and did a great job on my furniture. I was so pleased with their service that I had them take some rugs with them to clean. They dropped them off free of charge a week later. Great company.
Posted: 7/05/2011 • Link to this review
* By Appointment Only
* 24-Hour Service Available