DO NOT USE THIS COMPANY!!! they are thieves!! inaccurate lumber bills, owner does not keep his word !! they installed the incorrect color drip edge and gave me a $500 credit for their mistake after trying to steal over 2K from me in lumber!! I was able to catch part of it but I know not all of it!! so they took me for ride on the lumber bill. ITS A SHAME I WONDER HOW MANY PEOPLE THEY DO THIS TOO!!! your best bet is to use another company and do your homework as I should of done!!
did a complete reroof.
Area Hialeah, FL
Cost $20,000 - $24,999
Date October 2017
Posted: 10/09/2017 • Link to this review
www.frtroof.com Based on our personal experience, here are the following problems we have encountered : 1- Florida Roof Tech took 6 months (from July 2013 to December 2013) to do the work we hired them for and invented many lies each time to try to justify their delay. 2- After the job was finally finished, we had to fight to get the permit closed. 3- Florida Roof Tech did not do the entire job we hired them for. The company had not been able to install the gutters, even if the gutters were included in the contract. 4- Even if Florida Roof Tech had not been able to install any gutters at all, they refused to deduce the total amount of the gutters in their final invoice. The amount for gutters was 900 dollars, and Florida Roof Tech agreed to deduce only 600 dollars, not the entire amount. 5- Right when the rainy season started, we started to have leaks from the new roof, meaning that the job had not been done correctly and properly. 6- Florida Roof Tech took 2 weeks to finally contact us back regarding the leaks, and saying that firstly they will not come to fix the leaks, secondly that even if the company kept the same name, the first Florida Roof Tech Company went bankruptcy, and the new company does not give any roof warranty on the jobs done by the previous company.
Posted: 11/13/2014 • Link to this review
Florida RoofTech has the worse customer service I've had to deal with. They do not keep their promises on estimated time and will not keep you updated. If you do not constantly hassle them, they will not show up to finish your roof. Their customer service reps will hang up on you if you have an attitude (which you should if you have to deal with these sorts of people). To my understanding they don't care about their customers due to high influx of jobs and will ignore some customers in order to have more jobs at any time. More quantity, less quality. I tried contacting the sales rep to ask what was going on (Hector), and he got an attitude with me. The guys that take off the old roof damaged fence, driveway and garage door but they make themselves immune in the contract against their damages. I do not recommend this company. I was told it would be around 1 month to finish and it has been 2 months and 16 days since I signed the contract with them.
Posted: 10/19/2013 • Link to this review
Florida tech did my roof and have had a tough time getting them to come to fix my roof. About 2 years ago had the first leak in my bedroom took more then 3 calls to get someone to come and fix it and know is started to leak again. I finally got in touch with the manager Javier and he told me that the reason that they were not going to fix the leak was that, I had a balance on the account, I told him this roof was financed at the time that is was done and still paying for it and on the contract it states that we have a 10 year guarantee on the roof, he replied that he will check the records and will call me back the fallowing day wich it was today and never received a call back. at my breack I called Javier and the receptionist told me that he was not their. and they were not going to repair the roof. At this time, I am going to Help me Howard to Channel 7 and called Jacksonville and reported the company becuase the got paid by a finance Company and, I have a 10 year guarantee on this Roof. We are going to hold them responsible for damages in my bedroom funiture that will be getting wet again when it rains this Friday. DO NOT USE THIS COMPANY In addition they told me that the Owner had past away and that his wife is the one that took over the company.... Really now the owner is Dead that is a good one!!!! and they don't find my contract.....
Posted: 4/04/2013 • Link to this review