They ruined an expensive sweater when it shrunk by 5 sizes. Their response was to attempt to stretch it out but it was so shrunk this didn't work. Next they told me to try and return the sweater to Nordstrom's where I purchased it which I did not feel comfortable with since it was their mistake. No resolution.
Posted: 12/13/2007 • Last edited: 1/02/2008 • Link to this review