shopping experience for costumes, Halloween-themed decor, creative ideas, and fantasy-inspired pieces for the serious collector.
Very poor experience. Purchased a fog machine for child's party. As soon as I opened it up, it was obvious that it had already been used because it had liquid in it. Tried it anyway but it didn't work. Very disappointing for a child's party. When I tried to return it, the owner acknowledged that he had opened it and personally tested it before selling it and that is why it had liquid in it. He would not allow the item to be returned and was very discourteous in the process. In addition, even though several employees were there, it took a long time for someone to come over and wait on me because the people there were talking to each other. It seemed as if they didn't care whether you were a customer or not. Would never return. Owner yelled at me while I was holding my baby. I was actually very nice about the entire matter given the fact that he sold an item that had been used and was passing it off as something new. I left in tears with the owner holding the broken machine and without a refund. I would never go back.
Posted: 10/01/2012 • Link to this review