Unprofessional, offensive, insulting describes my recent visit. Jewelry was taken in for repair: pearl bracelet and two sterling silver bracelets - they were referred to as "trinkets." Employee also argued w/me about pearl bracelet being too long and clasp problem on one silver bracelet. Estimates for repair excessively high. Contacted FM GM and regional jewelry manager but no response. Two colleagues also had problems - have found another local jewelry who is delightful.
Posted: 6/16/2012 • Link to this review