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Freehold Ford Svc Dept

1 star rating 1 Review

(732) 462-2982 Call

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3572 Us Highway 9Freehold, NJ 07728


  • Freehold Ford Svc Dept - Freehold, NJ -  cindy2576

    Reviews: 2

    Out of Towners Nightmare
    cindy2576 (2 reviews)

    I was there on 07/22/2011 and had my car put under diagnostics because my car smelled like gas and I had no power when driving almost like it was going to shut down on me. They told me that my car was in perfect working order and they charged me $129.00. My car broke down on the garden state parkway the next morning 07/23/2011. I called them when I was on the highway and Daniel the service rep told me he would tow my car no charge to call the Ford number he gave me. He LIED!!!! Not free I called parkway authorities and they dispatched a tow truck. When I called I spoke to Perry the service manager he was not nice at all. He told me that he was like a doctors visit you have to make a co pay whether or not he finds something wrong with you have to pay. Customer service was horrible we waited 5 hours for them to diagnose the car and came home with no answers. I will never recommend freehold Ford as a dealer or for services.

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