Every once in a while I read these review sites and wonder if the people behind the keyboard is just plain evil. Not so with me - I'm mild-mannered and polite. I don't like to complain, but my experience with Full Circle is not something I want others to experience so I'm posting this. I was very pleased with the up-front response from Ken Hensley at Full Circle. Prompt response to e-mails, phone calls, and the price was good so I contracted with Full Circle Construction for stamped concrete. What Full Circle delivered was a hand textured job because "the stamps were away at a trade show." This in spite of my telling Full Circle I would wait. After I complained to Ken Hensley, he came out and cut crooked lines into the walkway and patio. To address my concern about the wrong color of concrete, another worker came out and put a colored sealant on top but it is already wearing off. The job was very poorly done, and the company is not responding to repeated e-mails and phone calls over a period of six weeks. I can't recommend this outfit.
Posted: 9/22/2008 • Link to this review