This is another bad furniture company. They promise furniture in a certain window and don't come through. I ordered a coffee table in April 2008 and did not get it until December 2008. This was initially promised to be delivered to me in June. Why was it six months late? They had dozens of reasons. Exasperating this problem was the frustration in trying to get them to call me. I had to always call them. I had the feeling that they had my deposit, so why should they spend time calling me? Finally, I found out this actually was made in China and that a container ship had not delivered product as promised. If they had been honest about this up front I would have never given them a down payment. Lesson here is don't give them a deposit because they will sit on your order for months, forcing you to spend endless hours on the phone trying to track your own order."
Posted: 2/05/2009 • Link to this review
Only the best furniture stores carry the same brands - and you won't find them any cheaper than here. Only thing is - you have to know exactly what you want, because this isn't really a place to browse. Instead, browse their selection online and then visit your favorite furniture stores to see the actual merchandise. They don't have much merchandise on the floor. Then buy it at F4L - at a substantial savings. Only other complaint - sometimes you have to wait quite awhile to get your furniture - so if you're in a hurry, this may not be the best place for you.
Posted: 11/26/2006 • Last edited: 1/02/2008 • Link to this review
I dislike writing negative reviews, but this place left such a bad taste in my mouth I can't help it. When ordering the furniture, we should have been clued in by the fact that we actually had to pursuade the salesperson to write our color and fabric choice on the order! It took forever to get the furniture and in the meantime, no human being ever directly answered the phone when trying to check on the order status. Messages were returned days later, if at all, and nothing but excuses were given. After we picked up the furniture (there's a fairly steep delivery fee), we had a problem with the furniture and again the same experience with getting it fixed. I would NEVER buy from them again. I have since found a local home furnishing store with friendly staff and prompt delivery and am quite sorry I didn't find them before it was too late to cancel the F4L order!
Posted: 11/20/2006 • Last edited: 1/02/2008 • Link to this review