The first time I visited the office, the doctor didn't show up until one hour later. And my insurance only allow me to have annual check up once a year (I didn't know this at the beginning), but the office clerk told me my insurance didn't allow me to have some tests on the same day. So I had to make appointments on two different days. At the end, I have to pay for the second part of my annual checkup. Though my insurance agent talked with them and suggested them to change both visit to the same date, they would not do it. For my latest appointment, I cancelled it 30 minutes after I made the appointment by phone. Then I got a letter several days later blaming me not showing up and with some cursing words. This is disgusting.
Posted: 6/13/2011 • Link to this review