I've never written a review before but for the first time I am compelled to let people know how bad this company operates. This company is horrible, I faxed over an authorization form to be signed and was initally told 3-4 days. It's BEEN 10 Days! I still have not recieved my authorization form. Then, when they realize you will continue to follow up by calling daily they start stone-walling you and your call gets disconnected! They promise to call you back and pretend to go check on your status but I've never recieved one call back. I pray someone in their administration takes the time to read the reviews!
Posted: 2/26/2009 • Link to this review
Don't rely on being able to access your funds in a timely manner.I was told that originally the turn around was to be 3 business days. However, because they're backed up with "thousands" of requests I was then told that it would be 7 to 10 business days. That was 14 business days ago. The rep said she was unable to check to see if my fax had made it because so many others were also asking. I've been cut off, stonewalled and ultimately lied to because although today I was told that they would FINALLY work on my request for authorization for funds distribution, that hasn't happened.
Posted: 2/12/2009 • Link to this review