This is HonestShopper's TrustRating, which is based on both the number of reviews HonestShopper has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful HonestShopper has been to the Kudzu community.
Services not delivered when promised. Awful customer service and would not admit fault. Incorrectly charged for services. Will never go back.
Has had many complaints to BBB, their doors should be closed.