Amy Mayo received payments from 85 people for a cruise on Carnival in 2011. She improperly charged credit cards, accepted and solicited payments from senior citizens and students. She was recently arrested by theft by conversion, a felony. Issue is unresolved and we are seeking assistance from the law enforcement agencies and plan to prosecute.
Posted: 10/18/2010 • Link to this review
Mrs Mayo was given money for a trip that myself and three others had planned, on our departure date we arrived at the airport trying to check our luggage and the flight had NEVER BEEN BOOKED. Yes we payed her in full amount and she didn't provide the service she promised, nor did she give us a phone or notice that it was a problem, therefore we never boarded the plane and had to cancel our hotel, she still hasn't compensated us to this dat yet!!!
Posted: 9/15/2010 • Link to this review
Amy Mayo at Gateway Travel, I just want to thank you booking a very special trip for my fianc and me.. The trip to Jamaica was magical and I just want to say thank you. SCHAWKINS--Conyers,GA
Posted: 6/11/2008 • Link to this review
We recently took a last minute trip to Jamaica. Upon doing my research, Gateway Travel was one of the agencies I contacted. I called on a Wednesday afternoon to leave that Friday for Jamaica with my husband & two children. Gateway Travel called me back right away with an option and we were able to take our last minute trip due to the great service we recieved from Gateway Travel. When I called other agencies they seemed un-interested in helping me find something last minute. We had a wonderful trip to Jamaica. I will definitely contact Gateway Travel in the future.
Posted: 2/21/2007 • Last edited: 1/02/2008 • Link to this review
Of all the travel agents in town, Gateway Travel really helped me plan my families trip to Europe last summer. I spoke with a young lady named Amy who went above & beyond in helping us plan a great trip. She was able to custom what we wanted in Greece and Italy. I will definitely use Gateway Travel again & highly recommend them to anyone. MEVERGREEN Conyers, Ga.
Posted: 2/07/2007 • Last edited: 1/02/2008 • Link to this review
I can't say enough about Gateway Travel in Conyers, Ga. I had called to several agencies trying to plan my family vacation in June 2006 and finally spoke with someone who seemed to care & want to help me at Gateway Travel. I told them what we were looking for and the agent was very knowledgeable and made great suggestions. Gateway Travel called me back within an hour with options. The other travel agencies never even bothered to call me back. If you want great customer service call Gateway Travel. I will defnitely call them again.
Posted: 7/12/2006 • Last edited: 1/02/2008 • Link to this review
I would highly recommend using Gateway Travel in Conyers, Ga. They arranged my wedding/honeymoon and everything went perfect. Travel agent was very knowledgeable and helpful in my planning.
Posted: 4/13/2006 • Last edited: 1/02/2008 • Link to this review