Geek Squad Trains Their Staff to Up-Sell. You start out thinking you are going to get the service you need for a certain dollar amount. However, when all is said and done, they component-ized each service. Making it necessary to buy 3-5 essential components; costing you a lot more money than was necessary. AN ALTERNATIVE OPTION IS: eureka123.com -- they charge a flat fee that includes the whole enchilada. I received the most comprehensive and highest quality service at far less money and time spent at Geek Squad. Footnote: I do not know anyone that works for either company; nor do I. This is my personal experience as a customer.
Posted: 5/01/2011 • Link to this review