|Kudzu Category Sponsors|
I had my van towed to this Goodyear Dealer on 12/13/2005. The starter on it had failed the night before. I was SHOCKED when the repair quote came in at over $540! They were charging me $360 for a starter to a '95 Mercury Villager. I was very suspicious and called 3 parts stores and another Goodyear location. Starter prices for this vehicle varied between $175-$210. After complaining the owner did come down but I still paid a huge premium for the part ($294.95). I was a loyal customer of this shop for years! They were getting my money and would have continued to do so. When service management changed earlier in the year I started to feel uncomfortable with the level of service I was receiving. After this event, I will no longer take my cars to this location.
Posted: 1/10/2006 • Last edited: 1/02/2008 • Link to this review