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They painted our vehicle the wrong color. When we brought the problem to their attention they were very defensive in working to justify the mistake. I was baffled because how hard was it to match the color to the damaged body part that was removed. It wasn't faded because the SUV was only a few months old and garage kept. Instead they match the paint to a different plastic part on the vehicle that was a different color. When we wanted it painted to the correct color they treated us as we were unreasonable. Even got into a conversation in the parking lot where they insulted me and my wife. While we had great hope that we had picked the best repair facility which was in our insurance company's repair network. The feeling I had was that they were working for the insurance company not us. Decisions were made by them and the insurance company without our approval. Lesson learn here is to pick your repair facility for reasons other than the association with your insurance company.
Posted: 8/17/2014 • Last edited: 4/22/2015 • Link to this review
I had damage to the front right corner of my SUV that needed to be fixed. They handled everything, helping me out to get a rental and just being there when I had questions or concerns. The right corner looks amazing and like it is brand new. Would definitely use them again and would recommend them to anyone. Liz and Sherry were the best. And, of course, the whole crew over there.
Posted: 8/20/2012 • Last edited: 4/22/2015 • Link to this review
We've used them, unfortunately, on a few cars. Unfortunately only b/c of the wrecks. Brad goes way beyond accommodating you as you try to make up your mind and gives his all to get you the best deal w/o sacrificing quality/value. You get what you pay for. Use TLC with confidence.
Posted: 2/26/2011 • Last edited: 4/22/2015 • Link to this review
Can't say enough about the owner and employees of this shop. Helped out our family tremendously. While our vehicle could not be saved, they stored the vehicle at no charge and even took the time to find someone who would take it off our hands at top-dollar price for its condition. Thank you so much for all of your help. Would highly recommend to anyone in need of collision repair. Great local company with local hospitality!
Posted: 7/08/2010 • Last edited: 4/22/2015 • Link to this review
Replaced valence under front bumper on my truck (Aug '08). Quoted the best price in town, and delivered. Very friendly. Completed the work earlier than was promised. Truck now looks great - very professional.
Posted: 8/29/2008 • Last edited: 4/22/2015 • Link to this review