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I hired Global in 7-14.I hired them to paint the interior of the house, install granite counters and replace the fixtures in the house. Jay Castro was the project manager. I had to have the owner Marlon Hurtado in Hiram Ga (Woodstock )to come and look at the completed job. He said he would make the job right. But I couldn't get them to return to make the job right. I texted him and called repeatedly to find out when they were to return to make the job right. But I couldn't get them to return. I finally had to hire someone else to fix the problem. On 1-2015 I received a certified registered letter informing me that a lien was being put on my property. Global didn't pay for the subcontractors work. There are 4 of us listed in the letter. I would not recommend that you hire Global. It has been a nightmare that just doesn't stop. Please look at the photos. You can see the missing paint on the stairs and the walls above the granite counters.
Posted: 1/04/2015 • Link to this review
Called Global after talking to other painters. Impressed with rep Castro who gave several suggestions on colors. Price was competitive plus he included several areas we had not considered. painters were on time, cleaned up and did a great job. Neighbors impressed with their performance. Will call them again when we do the interior.
Posted: 10/21/2014 • Link to this review
They repaired the roof and interior ceiling in my home. The work was high quality and done very efficiently. Mike was very conscientious about delivering excellent customer service. They went over and beyond the call of duty. I would use them again on any home projects.
Posted: 8/01/2014 • Link to this review
We recently bought a new house, prior to moving in we wanted it painted. We received multiple quotes and Global was by far the best in both value and the materials they wanted to use. They were even helpful with suggestions on colors and style. As with any job there were a couple of tweaks we wanted and they were right on it, no delay, they even worked past 6pm on a Friday night to make SURE we were happy. Couldn't have asked for more!
Posted: 7/25/2014 • Link to this review
Global has been so much trouble to work with. The repairs on my basement took 5 days instead of the 3 I was told, which doesn't sound like much until you consider that the workers never showed up before noon, and the painters weren't there until 3pm the last day. Now that the work is done, the quality is fine with the exception of a closet door that is falling off the wall. On top of that, I call to talk to someone at the office since my project manager doesn't do what he says, my call got disconnected and when I called back immediately, no one would answer.
Posted: 6/19/2014 • Link to this review
I used this company before and was satisfied, so I contacted Brad to bid on an even larger project. This time, after my deposit was given, I could not get Brad to follow up on occasions when he promised to do so. Brad apologized, but continued to make empty promises in that he failed to improve in getting a revised bid to me based on work I added, provide door samples, etc. Brad promised(in writing) to return my deposit within the week when his secretary returned. At that point, although disappointed, I was still OK with the company, realizing life happens, and maybe he was going through something personal, or the company was having issues. I did not know why the extreme change in service was taking place. I was just happy to be getting my deposit back and move on. However, after 3 weeks, my deposit has not been returned. I am now having to get my attorney involved (which will cost me extra money), as no work was ever started. In fact, the revised bid I had been requesting based on additional work I had added was not even sent. I am saddened because I really liked working with Brad and this company in the past, but sadly, after this experience, will not use them again.
Posted: 5/22/2014 • Last edited: 8/26/2014 • Link to this review
We just worked with Mike Hernandez for our basement semi-finish project. What a super experience! He had great ideas, worked with- in our budget, was prompt, communicated often, stayed on schedule and was very hands-on while here managing the project for us. I highly recommend working with him and your company. Thank you! I will be calling again for future projects.
Posted: 3/23/2014 • Link to this review
We had a pipe burst during the early January freeze in Atlanta. While we got the immediate problem fixed (pipe, water removal, carpet padding removed), we couldn't get anyone out here to help put our basement back together. Some came out and unprofessionally didn't follow up with a quote or tried to maximize the price and overestimate the damage given the situation. Not Global Restorations! When we met Mike Hernandez, all we experienced was amazing customer service, honest discussion around options, and amazing follow-through. He and his crew did an amazing job putting the basement back together (fixed hole in wall due to pipe, new padding, new vinyl in basement bathroom, painted wall) in 1 day of efficient coordination of contractors. The attentiveness, promptness, and attention to detail was impressive. Great job!
Posted: 2/23/2014 • Link to this review
From start to finish Global was professional, reliable, honest, and ON TIME!!! They were on time and cleaned up after they were done! Marlon was very patient with me and helped guide me through the tedious details of repainting basically our entire house! I would no doubt use Global again and I would definitely use Marlon too! Thanks Global!
Posted: 12/21/2013 • Link to this review
We had our kitchen renovated by Global and all I can say is Thank You, the entire process went very smooth, the crews were very friendly and hard workers, the project manager was great VERY CREATIVE, we were able to really make my kitchen what I always wanted. Thank you Again
Posted: 11/06/2013 • Link to this review
I contracted with Global Painting & Renovations for some work I needed done on my how to prepare it for sale. Brad was very responsive. I would call/text him at various times of the day and early evening, and he was always prompt about answering or returning a call. And if there was work that they didn't do directly (i.e., stretching carpet) they have a network of people that they can get to handle it. They understood my needs for the home sale (quality work without spending all of my equity) and delivered.
Posted: 10/28/2013 • Link to this review
We hired global to paint the interior of our home and it was the best experience we have ever had with contractors, everything was great from the first day Marlon was able to provide us with a very detailed and very reasonable estimate on the spot,the day of the estimate Marlon helped us pick out a great color selection for our home, (BTW there Global white color for the trim is AWESOME!) we were only planning on painting part of our house but after we selected colors we ended painting pretty much our entire house including kitchen cabinets! We will be calling you guys back next year for more thank you so much! We love our Home!
Posted: 10/21/2013 • Link to this review
My house is in an older neighborhood and we needed to put a new deck on the back of the house. I'm probably more specific than most people and I had a lot of ideas about what I wanted to do. Bryan came out, looked at what I had and went through all my ideas, and we determining which we could keep and which either wouldn't work or were out of my budget. Bryan even made several low cost suggestions to enhance the appearance of the deck. We feel he was truly engaged in the process with us, not just telling us what we needed. With a few minor communication issues that were all worked out, the whole process was smooth, promptly and carefully completed. Watching Javier work was quite a treat and you can really tell he's been building decks for a long time and he knows what he's doing, the finished product is proof of that! We're very please with the build and I would certainly Go with Global in the future. -G&G in Marietta
Posted: 9/28/2013 • Link to this review
I interviewed 3 companies for painting the exterior of my home. Global set the standard high and I am very pleased with their work. They were very honest, and affordable and listened to my needs and expectations of the finished product. Showed up on time, and worked very efficiently and neatly. I would highly recommend this company for others, and will definately hire them for interior work as well. I am a happy, and very satisfied customer.
Posted: 8/11/2013 • Link to this review