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I appreciate the courtesy and the greeting when I walked in. Not to mention the effort that was taken to pronounce my name the "correct" way. Great experience, we will return. Friendly service :) Thanks!
Posted: 8/10/2012 • Link to this review
They were very professional, excellent communications fair prices and very honest, an attribute which is difficult to find these days. I will definitely do business with Goodyear Tire and will not hesitate referring my family and friends.
Posted: 5/15/2012 • Link to this review
Definitely returning again. Today was my first time there on my way to another auto place. I pulled for service on my lunch break and was received. The level of trust far exceeded my expectations and I shall definitely return for other services. I don't feel like I will be taken advantage. Hoot! Hoot! for the boys at Good Year Powers Ferry. I left amazed and happy and will definitely recommend.
Posted: 2/15/2012 • Link to this review
We needed the back tires on my wife's car replaced due to uneven tread wear. The front man inspected the tires, and I asked for an alignment check. He upsold us to four tires. My wife was called when the tires were ready. She was told no alignment job was needed. We left on vacation, thinking our car was safe. We drove 6500 miles on those tires. We returned safely, thank goodness, but the back tires were destroyed by the drive. When I took the car back in they checked and showed the alignment was way off. There records showed the alignment was never checked. When I asked why, I was simply told it wasn't in the system. They took no responsibility for it. When I asked the front man why he didn't enter the request when he saw the original bad tires and was asked to align them, he just kept repeating the request wasn't in the system and they weren't willing to do anything for us. I won't use them again.
Posted: 7/23/2009 • Link to this review