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Thank you for your quick response and coming to clean after my lady cancelled last minute. The crew cleaned more than I expected and the house looks cleaner than it has ever been. Great service, prompt and English speaking and accommodating crews.
Posted: 6/11/2015 • Link to this review
I called Trisha 7 years ago and they still do as good of a job they did the first time they came. Great customer service and attention to details. Can't get any better than that. - Kay
Posted: 5/13/2013 • Link to this review
Two weeks ago I had a contractor come to remodel my bathroom and left a lot of dust throughout my house. The contractor hired Got It Maid to clean up and they did a great job. Three hours into the cleaning I came in to check the progress and I saw them wiping my decorative apples on my table which my current cleaning company never touched. I knew at that point that this company was very detailed and didn't cut corners. I have replaced my old cleaning service with Got It Maid.
Posted: 6/06/2011 • Link to this review
I contacted Got it Maid after my husband and I purchased a home of about 2500 square footage. They were very thorough and timely and were very detailed if you are particular about details. I would definately recommend them to anyone wanting the most for your money.
Posted: 5/04/2011 • Link to this review
Got It Maid cleaned my home because I had my mother in law come into town. Knowing she is hard to please, when she commented on how clean the house was I knew I had to post this review. We will be using Got It Maid monthly.
I have used several professional cleaning services and Got It Maid is with out a doubt the best. I have pets and they are always careful around the furry kids. I have complete trust that my home will be squeaky clean and my pets will not be traumatized. I highly recommend this company.
I hired Got It Maid to clean our home. The crew worked their magic and the house looks amazing. I was very impressed with the crew making sure I was satisfied and the tips they gave me to keep my shower mildew free. Thanks Got It Maid
I have been using Got it Maid for the last 6 months. I have had 3 maid services clean my home in the past 3 years and I was always happy the first time but never with the regular cleanings until I hired GIM. They have created a checklist which fit my home and really care about my satisfaction. I will continue to use them for my regular services and for my after construction jobs with my company. Great company all around
Posted: 4/18/2011 • Link to this review
We had Pam and Sarah come to clean my home last week because I was having family come into town. I talked with Tricia to schedule my appointment and the girls came to clean 2 days later. The customer service was great and the cleaning was exceptional. I will be using this company for my office cleaning also.
Posted: 3/28/2011 • Link to this review
Very friendly & it helped that they were flexible with the arrival time-frame and gave me more time to pick up all the kid "debris" before they got here that would've hindered cleaning. And Trish, thanks for rescuing me from the sticky "movie-theater-floor" kitchen floors I've been living with for way too long now--can you come back after my kids have breakfast in the morning? :-)
Posted: 2/15/2011 • Link to this review
Thank you for your review. Its always nice to see when we can make our customers happy.
From the estimate to scheduling, everything was smooth and professional. Trish had to handle our house by herself and she did an amazing and thorough job! We will definitely use them again and recommend them to friends!
Posted: 1/27/2011 • Link to this review
Like the last review, I bought 2 hour discounted offer on kudzu and essentially got 2 hours worth of partial bathroom cleaning. Would definitely not use again and glad i stuck to only 2 hours and didn't pay for more. Even at kudzu offer that was $30/hour and not at all worth the time or money cleaner was here. Entire house can be cleaned top to bottom in 2-2.5 hours with 2 people (4-5 hours for 1) and usually the kitchen and family room require most of the attention. Hired one cleaner and requested to have only the upstairs cleaned (4 bedroom & 1 sitting area & 3 baths). House is fairly well maintained to start. Accomplished: 1) Cleaned master bathroom including garden tub, toilet & shower & counter top (about 50 min); 2) cleaned 2 other bathrooms - shower and toilet & wiped countertop, and 3) vacuumed, dusted one small deep seating area. Didn't accomplish (didn't clean) 2) any of bathroom floors, 2)any part of any of bedrooms: no vacuum of rest of upstairs bedrooms, no dusting, no wiping of the mirrors. I should also mention appointment was at 930; owner called that morning to notify of 930-1030 arrival window and cleaner actually showed a few minutes after 11. Also, cleaner dropped a few times and broke brand new expensive salon conditioner. Perhaps there are other cleaners who do a better job at this company but I wouldn't call again based upon my experience.
Posted: 11/25/2010 • Link to this review
Dear customer, I apologize for the late arrival. Due to unforeseen circumstances we had to pull in another crew that day which set us a little behind. Please understand what can be accomplished within 2 hours of cleaning. If everything that you wanted cleaned was not cleaned we did offer to finish the checklist and only charging in 15 minute increments but it was clear from the beginning you only wanted 2 hours. Master baths can take a bit longer than guest bathrooms and 50 minutes isn't an unreasonable timeframe for a deep clean in the showers, tubs, toilets, baseboards, vents, vanities and mirrors. If it is the quality of work that was done please call me so I can make it up to you. If it is the time frame, then it seems with this size home and including all 3 full bathrooms, the time frame seems to be in tact with what was accomplished since it was important to you that we deep cleaned all bathrooms. I would not like to loose you as a customer because of a time based situation. Please call us back and we can resolve this matter. Thank you, Trisha Winder
I purchased 2 hours cleaning on Kudzu and the girl ended up staying 5 hours for a total of $150. She was supposed to clean the windows and did not even raise them up to wipe the windowsills much less tilt them in and wipe. The blinds in my sunroom were still filthy. I swiffered and got tons of dirt up afterwards. My house is less than 1600 sq ft so I am not really sure what she did for 5 hours. Watch tv maybe?
Posted: 11/19/2010 • Link to this review
I apologize that you are not satisfied with the service. The 2 hours of cleaning includes basic dusting and sanitizing and vacuuming floors. I was told that you wanted the whole house cleaned with baseboards, ceiling fans, chair rails, fixtures, blinds dusted not wiped. Plus some extras which included the windows and possibly the inside of the oven. Blinds were dusted per your request but may have needed to be wiped. We only clean the inside of the windows and the inside of the window sills; we normally do not open the windows to clean the outside. I am sorry there was a misunderstanding on this; I would like to make it up to you and give you a discount on your next cleaning. If you would like to give us another chance I will personally come out with the crew to make sure the cleaning is up to your expectations. Thank you, Trisha Winder
Trish and her team do a fantastic job in my home. Since moving here in 2008, I did not know who to turn to for my home cleaning. Her husband (a fantastic electrician by the way!) told me about his wife's service, Got It Maid, so I tried them after having been disappointed by 2 other companies. They give attention to detail and are reliable to show up when they say they will. I highly recommend Got It Maid and their team.
Posted: 10/19/2010 • Link to this review