My grandfather has been here for about 6 weeks and still counting. His burns have healed good but the service here is extremly poor! His health is not that great and he's haveing a number of problems. I have came in contact with some of the staff that help in any way possiable, But for the most part they refuse to give any information and stand by there mission statement! Weather we need answers or something done it's like pulling teeth! I have never in my life seen anything like this with a hospital. I understand that he is not the only patient here but at the same time I feel that we need answers and we shouldn't have to jump through hoops just to get them! I don't want symphaty from them, just to be treated with respect and not like we are stupid and they really don't want to be here! Another part is that you can't get housekeeping to do there job. In the Burn Unit waiting room,the condition that they leave the restrooms in are extremely bad! They come in to "clean" and all they do is maybe put paper in the bathrooms (if we're lucky) and take out the garbage. Sometimes they don't even do that! Like I said I don't want there symphaty,just a clean place to wait and treated with respect when I am trying to find out some answers! Thanks for take the time to read this review!
Posted: 8/26/2007 • Last edited: 11/20/2012 • Link to this review