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Grand Canyon Railway, Inc

3 star rating 4 Reviews

(800) 843-8724 Call

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233 N Grand Canyon BlvdWilliams, AZ 86046

Reviews

  • Grand Canyon Railway, Inc - Williams, AZ -  chicky_chick

    Reviews: 2

    They don't refund monies in timely manner
    chicky_chick (2 reviews)
    1/13/2011

    I bought and paid my tickets at the beginning of December. They got snowed in on the day we were supposed to go. I was told they would offer refund since we couldn't get to them. Here it is 15 days later since the day of cancellation and they inform me they have not processed my refund yet. SAY WHAT??? Yes that is right, they take your money the same day as the reservation but refunds can take how ever long they deem necessary to refund you your money. Sorry, even if it's a great thing for kids...that is not CUSTOMER SERVICE FRIENDLY whatsoever.

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  • Grand Canyon Railway, Inc - Williams, AZ -  chilee

    Reviews: 25

    Stay the night, it will be worth it!
    chilee (25 reviews)
    6/18/2008

    If you get the chance to ride the train from Williams to the canyon, I would suggest staying the night...it's great fun to ride the train on the way to, but it makes for a long ride back especailly after a day walking around in the high altitude, next time we go we plan to spend the night and take the late train home. The shows on the train are a lot of fun, the kids liked being "robbed" by the bad guys on the way home!

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  • Grand Canyon Railway, Inc - Williams, AZ -  Shonda9

    Reviews: 13

    We had a blast
    Shonda9 (13 reviews)
    6/18/2008

    We have taken the train from Williams to the Grand Canyon several times and each time we have gone this has been a fabulous experience. The entertainment is great and the cowboys actually sit and chat for alot of the trip. I definetly recommend the train.

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  • Grand Canyon Railway, Inc - Williams, AZ -  abbadoo

    Reviews: 280

    Nice experience
    abbadoo (280 reviews)
    6/06/2008

    This is a great experience for anyone wanting to visit the canyon and not have to drive. The biggest downfall is that it makes for a long day and the trip back becomes a bit boring.

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