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We did not have any work done, as the company did not even show up for the consultation appointment. I booked the appointment through Home Advisor, which when I called the Granite Transformations, they confirmed they worked through, but yet they did not show up for the scheduled appointment. I have booked appointments through Home Advisor many times, and this is the first no show I have ever had. I would be very careful working with a company that feels they can no show/no call to consultation appointments.
Posted: 4/27/2017 • Link to this review
We have worked with granite transformations now twice and have had a great experience both times. We have since referred them to friends and neighbors who have loved them as well. The finished product always looks great and the whole staff/installation team is kind and professional!
Area Atlanta, GA
Cost $1,000 - $2,999
Posted: 3/01/2017 • Link to this review
We got off to a rocky start as Granite Transformations failed to keep their initial appointment. However, they more than made up for it. A representative came to our home and spent several hours with us and provided a quote. We plan to work with Granite Transformations in the near future, and we'll post more about our experience once the work is done.
Posted: 2/17/2016 • Last edited: 5/12/2016 • Link to this review
I had a great experience with Granite Transformations. They put in new countertops and backsplash. The installers were very knowledgeable, cleaned up after they were done, and got the job done very quickly. Highly recommend.
Posted: 5/12/2015 • Link to this review
On 1/10/15 Christy Roe came for a visit. Yes, I said a visit like any long time friend would come to see you in your new home. She arrived a stranger and left a new BFF. In the beginning, she did not lug in her cases of samples and colors. First, she listened very carefully about how we came to our new home and how long we planned to stay. Christy was genuinely interested in us as people and wanted the best for our long term investment. She very expertly responded to our questions about Granite Transformations and easily explained the great quality of the product. When all our questions were answered, she brought in the samples. A few delightful hours later after going through all the choices and changing our minds when we saw a better suited color, Christy left with our order and our friendship. Three weeks from now I'm sure I'll be writing about loving our beautiful counter tops. Christy is not only a superior sales person, she is a genuine people person. It is no wonder that Granite Transformations is a successful company with such a professional, knowledgeable staff. PS: How could any couple make such a decision without the consultation of their partner.
Posted: 1/12/2015 • Link to this review
Working with Granite Transformations was very easy from initial contact to installation. They resurfaced my cabinets and installed new granite. They have an excellent selection, was done faster than expected and looked beautiful when it was finished. Will definitely work with them in the future! No pressure and hassle free :)
Posted: 1/09/2015 • Link to this review
I'm a second time customer- GT did my kitchen about three years ago and they did an awesome job! I contacted Justin (a designer) again to completely redo our master bath this fall and I absolutely LOVE the design! Once again, everyone was very professional. The complete master bath remodel took a few weeks (as opposed to 2 days with the kitchen counters and backsplash) because I changed so much. I had to reconfigure the bathroom design which added to the time of the remodel I had new tile put on the floors, new cabinets, new Trend glass countertops, and a completely new shower with the same Trend glass material and a custom glass mosaic that Justin helped me design. The designer worked with me to pick out the new fixtures which was a huge help and even though there was a few issues (plumbin and the shower glass) the end product is absolutely amazing! Megan was also very helpfull resolving the issues that came up. Thanks everyone for making this such a postive experience- I would recommend you to anyone!
Posted: 12/31/2014 • Link to this review
They do a good job ... just make sure you are very clear on what you want and what you are getting. I think the estimators/designers are busy and might gloss over a detail that is important to you.
Posted: 12/23/2014 • Last edited: 3/10/2015 • Link to this review
Thank you for the feedback and compliment. Our clients are important and the details are important. We will bring this to the team. Thanks!
They did a great job. Both kitchens look awesome. Everyone loves it. The team provided great service - really easy to work with. With this company, you get exceptional quality, remarkable service, and worthwhile value.
Posted: 2/26/2014 • Link to this review
We had our master bathroom counter tops and master shower transformed. Absolutely amazing how in the matter of days, our master bathroom has been totally updated. The below pictures are amazing but do not give the actual project any justice. The install crew was nice, timely and professional.
Posted: 10/16/2013 • Link to this review
I tried to get GT to come out and give an estimate. I was asked if I was married and answered yes, and was then told that both me and my wife would have to be there for the estimate. I find that very odd, I just want someone to come tell me what my options are and the price range I'm looking at. Me and my wife both work, but I'm able to work from home certain days during the week and wanted to get this taken care of then as our weekends are typically very full. I was told flatly that this was the company policy with no other explanation beyond that. Perhaps they want both people there so they can hard sell them, similar to a time share. I can't think of any other valid reason when the customer has requested otherwise. Very disappointed with this experience.
Posted: 9/30/2013 • Link to this review
Thanks for your post and addressing the question of having both homeowners at the design consultation. When it comes to kitchen and bath design we ask both homeowners to be there to weigh in on the decisions. We do not just measure and give an estimate. We send out a designer to show you all your options. They bring samples of all of our colors so you can see what looks best in your kitchen or bathroom. The design you pick and selections you make is what allows us to price the job. We have a wide selection so it can be pretty overwhelming. We have been doing this a long time and we found that when we meet with one spouse they always wished the other one was there. Plus we bring out our photo gallery for you to see different jobs we have completed. Both homeowners always want to see that. We do not charge for our design consultations and unfortunately we cannot make two trips at no charge. So we ask both homeowners to be available at the first appointment. It is for the benefit of our customers. Finally we make our designers available during the week as late as 630pm and on Saturdays to accommodate our customer's work schedule.
I hope that explains things. Sorry you did not receive a better answer on the phone. I can understand your frustration. We would still love to come see you guys when you are available. If you have any questions please call the office and ask for Josh. 678-672-3911 I am the owner.
We had GT come out and do a small slab to cover a wet bar. It was more than likely one of the smallest jobs they do. The sales rep did not treat it as such and was very helpful in picking out the color. They were able to complete the project quickly because it was a smaller job and it looks fantastic. We are looking forward to using them for a bigger job later on.
Posted: 6/14/2013 • Link to this review
We now have a brand new, beautiful kitchen because of Granite Transformations! Josh and the team were great to work with, were very professional and finished our kitchen in just 4 days!! It was really a one-stop shop and that made it so easy. I highly recommend them for anybody looking to update their home!
Posted: 5/31/2013 • Link to this review
Granite Transformations did an amazing job in our Master Bathroom. They took out a tub and installed a new shower, vanity and floor. I looked at serveral companies to do this project and GT was competitive on pricing and time. Once the process began, they communicated well and budgeted their time wisely. The workmanship was excellent and the process was well planned. We are very happy with the final result.
Posted: 5/14/2013 • Link to this review
www.trendingreen.com/ Granite Transformations is recognized by U.S. Green Building Council, NSF International, and is GREENGUARD Indoor Air Quality Certified.