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How can I even begin to express how amazing this animal hospital is? I have worked for vets for 20 years and I cannot say enough great things about the high quality, professional, patient, sympathetic staff that makes up Free Home AH. I travel an hour from Decatur to go there b/c it is worth the peace of mind that my "baby" is receiving the upmost in care and compassion. Dr. Donnerstag, Tralee, Dianne, and others are phenomonal!! Take it from someone who has seen behind the scenes at vet practices--there are at least a few "slacker" employees who don't genuinely care about the animals or clients.....not at Free Home. My senior dog had to be put anesthesia for an emergency dental and the risk was very high. I was beside myself with nerves and was extremely neurotic throughout the whole process. Dr. Donnerstag and Tralee not once made me feel uncomfortable about anything. Their patience was unmatched and the genuine gentle care they provided for my dear Ginger was sooo worth the drive.I could very easily to go a vet who I've worked with that is closer and they would give me a professional discount....but convenience and cost is not worth putting my baby's health at risk. To the person who wrote that Free Home is pricey....trust someone who knows, you get what you pay for--good quality staff, a beautiful, updated facility and great doctors. To those who are fortunate enough to live close to Free Home, TAKE YOUR PET THERE! YOU WON'T BE SORRY!!
Posted: 11/17/2011 • Link to this review