Called and needed to order a part. Owner hung up on me when I told him I would find model number and call back. Seemed inconvenienced by the call. Not good service. I will order elsewhere.
Posted: 12/13/2016 • Link to this review
The staff were so helpful and professional. I would use them again and again. Great product,price. The installers were very helpful and even showed me how to use the fireplace and get the most out of it. I was truely amazed that a company would take so much time with one customer and treat me as if I were the most important person on the planet. I really appreciated them and would recommend them to all my friends, family and construction contacts! Thanks again you were awesome
Posted: 5/13/2012 • Link to this review
The man that owns this business is extremely rude and does not stand behind his products. I had a horrible experience with them and will never go back. Our builder was shocked by his behavior and will never use him again either.
Posted: 7/28/2010 • Link to this review