When the employees of Groundmasters do an inferior job on the property the staff in the office in Cherry Creek are less than kind in their remarks and downright mean-spirited when a client is trying to solve a problem that Groundmasters has created. If a client attempts to phone the CEO of the company, the phone call is NEVER PUT THROUGH. Trying to work with Groundmasters is a nightmare and I would not advise anyone to go to them with their property's landscaping needs. Clients don't even get treated like "second class citizens". When they attempt to get work done correctly on their properties by Groundmasters, the staff members rebuke, threaten, make excuses for their poor performance and they do nothing to correct the situation. I wouldn't recommend Groundmasters to anyone or any firm. I'd give the office staff and the CEO, in particular, a Grade of "F" for their poor performance with the landscaping and lack of social skills in interacting with their clients!
Posted: 9/07/2012 • Link to this review