Gryphon roofing repaired a terrible leak we had above our fitness center. Everyone was friendly and took care of the repair quickly for us. I recommend Gryphon roofing for your next project.
Posted: 9/20/2012 • Link to this review
The roof rats finally ate all of my roof off under the tile. I called Brooks at Gryphon and had him look for leaks. He recommended that we just replace the (underwayment)and not the tiles. Two weeks later I was Rat free and Leak free. I am glad that they knew what they were doing.
Posted: 4/11/2012 • Last edited: 4/25/2012 • Link to this review
This company is not interested in my business. I've been told I'll be scheduled for a month now with never a call back. There is simply too much competition in the Valley to put up with this kind of lackluster customer service.
Posted: 6/11/2011 • Last edited: 4/25/2012 • Link to this review
I love that the workers came to my door and told me when they came and left. My kids were very interested in what they were doing. The workers were nice and smiled and waved back. Good fast workers! I would highly recommend using Gryphon!
Posted: 4/14/2011 • Link to this review
My grandfather elected to have this company install a new roof on his home last year. I was not part of the selection process, and cannot say how they were chosen. Knowing him, I'm guessing Gryphon was the lowest bidder, nothing more. Over the past 12 months, though, I've had to call Gryphon back out 4 times due to the same leak, which is apparently caused by a faulty storm drain installation. The leak has caused significant interior damage, and just getting them to return my calls or complete service appointments under warranty is a constant battle. They are, in my experience, an unreliable organization to deal with, and I wish I had been in the vetting position I'm in today when my grandfather considered them for work initially. You can bet I will be contracting with someone else to take care of any future roofing problems.
Posted: 12/02/2010 • Last edited: 4/25/2012 • Link to this review
Set up the appointment, was here during my time slot but turns out Pat showed up early - so that was my fault. Said he couldn't get in my gate because I didn't leave a gate code but left a caller at my front door. Again my fault but he had the code. Called the office and they said they called me. Turned out they had my phone number wrong - again my fault. When good old Pat showed up again, he had memory loss of anything that had happened four days earlier and developed a cocky attitude to the point where my husband asked him to leave. I called the office and asked that a manager call me to discuss how poorly my two visits went. Guess what. Never received a call. I'm guess it's my fault. Worst Customer Service and twice attempted quote I've ever had. Heaven help you if you hire this company and have a problem.
Posted: 11/30/2010 • Last edited: 4/25/2012 • Link to this review
Several Trips Before they completed promised work. Most of the individuals at the company have that "It's never our fault attitude. I wanted to use a local Tempe roofing company as they were close to our home. I don't belive they you can count on them to properly inspect their work!
Posted: 7/10/2010 • Last edited: 4/25/2012 • Link to this review
Your staff was great to work with-everyone from the office girls to the roofing crews. My roof looks great-I can't believe the job went so smoothly-no complaints, no headaches. I am recommending you to everyone I know, family,friends, fellow church members. Thank you for a fantastic job!!
Posted: 6/09/2010 • Last edited: 6/16/2010 • Link to this review
About two years ago I purchased my first home. It was an older house so it needed lots of work. Needless to say I have been dealing with a lot of contractors these last few years. With Gryphon Roofing I was very impressed right from the start. They were very professional and courtesy right from the start and, they made sure the job, was started and finished on time. It was also done right I was very happy with the craftsmanship. The best part of all this, is how well they cleaned up. I haven't found a single nail in the yard since they have left Jacob S. Mesa Az
Posted: 6/08/2010 • Link to this review
Gryphon Companies re-shingled my roof a couple years ago, I am happy to report that I had not a single leak after 6 days of rain, and 60mph winds. I am very pleased with how fast and professional their staff were. And have recommended them to a few friends/neighbors.
Posted: 1/22/2010 • Link to this review
* By Appointment Only
* 24-Hour Service Available