GuildQuality

5 star rating 555 Reviews

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1350 Spring Street NW, Suite 200Atlanta, GA 30309

Kudzu - Best Of Winner

GuildQuality - Atlanta, GA - Best Of 2017 - Kudzu.com GuildQuality - Atlanta, GA - Best Of 2017 - Kudzu.com

Reviews

  • GuildQuality - Atlanta, GA - B.B.W.

    B.B.W.

    Guild Quality takes the worry
    B.B.W. (Posted to GuildQuality)
    1/08/2018

    Guild Quality takes the worry out of surveying our customers for their thoughts about our products and services. The feedback they provide is invaluable to our business, and it gives us excellent insight into how we can improve our product.

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  • GuildQuality - Atlanta, GA - G.H.M.

    G.H.M.

    If you are looking for
    G.H.M. (Posted to GuildQuality)
    1/02/2018

    If you are looking for a great third party survey, Guild Quality is it. We have had very good success.

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  • GuildQuality - Atlanta, GA - J.K.A.

    J.K.A.

    It has been a pleasure
    J.K.A. (Posted to GuildQuality)
    12/20/2017

    It has been a pleasure working with Guild Quality over the years, and we continue to appreciate their fine customer service. They are quick to respond to questions which is a big plus, and the representatives are always helpful and friendly.

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  • GuildQuality - Atlanta, GA - Stephanie E.

    Stephanie E.

    Guild Quality has given our
    Stephanie E. (Posted to GuildQuality)
    12/07/2017

    Guild Quality has given our company the opportunity to get real feedback from our real clients without them feeling uncomfortable in being honest. It has allowed us to follow up on concerns that we otherwise would not know were there unless contacted directly by a client, and the positive feedback has given us a better online presence and has given our employees the confidence in knowing that they have done a great job.

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  • GuildQuality - Atlanta, GA - P.M.P.

    P.M.P.

    The GuildQuality experience with each
    P.M.P. (Posted to GuildQuality)
    12/06/2017

    The GuildQuality experience with each of our clients is a good measure of what the client wants us to improve.

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  • GuildQuality - Atlanta, GA - R.H.C.

    R.H.C.

    Guild Quality has been a
    R.H.C. (Posted to GuildQuality)
    11/28/2017

    Guild Quality has been a great tool for our business. We have definitely improved over the years from being able to review our customers comments.

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  • GuildQuality - Atlanta, GA - J.K.C.

    J.K.C.

    We have been using GuildQuality
    J.K.C. (Posted to GuildQuality)
    11/19/2017

    We have been using GuildQuality to evaluate our performance in the eyes of our clients for over 10 years now. It has consistently been an excellent, easy to use tool that provide insight, motivation to our employees, and a sense of our commitment to quality for our clients.

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  • GuildQuality - Atlanta, GA - J.J.I.

    J.J.I.

    GuildQuality is too cumbersome to
    J.J.I. (Posted to GuildQuality)
    11/14/2017

    GuildQuality is too cumbersome to use vs. the cost to use. For $80/month through SEN Design Group I could submit three clients. I am charged for the three whether or not they respond or not. We got, at best, 50% response. Add the hassle on my part to remember to submit three name each month and GuildQuality was not a good fit for us.

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  • GuildQuality - Atlanta, GA - H.S.S.

    H.S.S.

    GuildQuality is one of our
    H.S.S. (Posted to GuildQuality)
    11/01/2017

    GuildQuality is one of our most important business tools. This excellent service gives us crucial insight into the customer experience.

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  • GuildQuality - Atlanta, GA - B.Y.D.

    B.Y.D.

    GuildQuality is a WONDERFUL company!
    B.Y.D. (Posted to GuildQuality)
    10/24/2017

    GuildQuality is a WONDERFUL company! The surveys they do on our behalf help us to understand how our RECENT clients feel about us, and our consistently great reviews help steer FUTURE clients in our direction too!

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  • GuildQuality - Atlanta, GA - A.T.S.

    A.T.S.

    They are extremely easy to
    A.T.S. (Posted to GuildQuality)
    10/12/2017

    They are extremely easy to work with, which makes my job so much easier. They respond quickly when I have any questions and always make sure I have a clear answer.

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  • GuildQuality - Atlanta, GA - S.M.M.

    S.M.M.

    Guild Quality allows to really
    S.M.M. (Posted to GuildQuality)
    10/12/2017

    Guild Quality allows to really see how our clients feel about the "McClurg Experience" The client responses reinforces what we do well and also helps us realize where we might need some work . Good service no longer works, customers today all expect GREAT service . Our future is our raving clients but they have to be raving for the right reasons !!!

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  • GuildQuality - Atlanta, GA - K.D.D.

    K.D.D.

    GuildQuality provides an exceptionally efficient
    K.D.D. (Posted to GuildQuality)
    10/06/2017

    GuildQuality provides an exceptionally efficient and helpful way to gain valuable insights from our customers. They feel more comfortable giving their feedback to an independent third party. Partnering with GuildQuality has proven to be a fantastic business and marketing decision.

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  • GuildQuality - Atlanta, GA - S.L.M.

    S.L.M.

    Guild Quality has been a
    S.L.M. (Posted to GuildQuality)
    10/06/2017

    Guild Quality has been a great tool for us. We implemented increasing our Guilt Quality scores as part of our Bonus Program this year. It has caused us to ramp up our awareness of customer care for our clients. Hopefully this will pay off for us and our clients!

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  • GuildQuality - Atlanta, GA - P.B.R.

    P.B.R.

    Guild Quality is a resource
    P.B.R. (Posted to GuildQuality)
    9/14/2017

    Guild Quality is a resource I cannot do without. After setting appointments, we send a follow up email to confirm the appointment and include a link to our Guild Quality site. The potential client will have a better understanding of who we are before we arrive at the sales/design appointment. In this business you have to differentiate your self from the competition and this is the strongest way I know how. Our closing rates are much higher since we started using Guild Quality's service.

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Business details

Surveys

  • Residential

Kudzu's "Best Of" Winner

GuildQuality - Atlanta, GA - Best Of 2016 - Kudzu.com GuildQuality - Atlanta, GA - Best Of 2017 - Kudzu.com

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • SUN

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2002

Languages Spoken

  • English
  • Other