My visit today with my 16+ year old Cocker Spaniel was disappointing. My dog has been Dr. Gully's patient for many years, and for more time than I can remember, she has received the same ear treatment, performed in the same way -- almost routine. Today, for some reason, it was decided without informing me, that an ear-cytology would be added, a completely superfluous procedure. Even worse, the assistant placed the cotton swabs on the floor before using them in her ears. Plus for the first time in years I also received pills for the same condition. At the end of the visit, I was shocked at the cost: it was much higher than I had ever paid for the same treatment. Had the assistant spoken with me before doing it, or just looked at her chart, this would not have happened. Also the assistant mentioned that the dog was overdue for her shots, which Dr. Gully decided long ago that she should not get because of her age. I am wondering how the charts are kept. Today I had the impression that I was in a supermarket where products are put in your basket without you knowing, and found out at the end of the visit how much I had bought.
Posted: 4/28/2012 • Link to this review
I take my 3 dogs to Gully Animal Hospital. Although routine care seems a bit expensive, they don't do unnecessary procedures and discuss options rather than pushing you to do something. I initially went there for a second opinion bc previous vet said my dog needed $2,000 tooth extraction with bone graft. Two years later and that tooth is fine. One of my other dogs has Cushing's which was diagnosed and is treated by Dr. McSween @ Gully. She helped us find mail order prescription service so his meds are affordable and he's doing well. They have several vets there. Dr. McSween is my favorite. Also like Dr. Gully. Both of them are experienced and don't jump to doing a bunch of X-rays and labs because they do a very thorough physical exam.
Posted: 3/03/2012 • Link to this review