Three complaints. First, we had a misunderstanding over the phone based on a verbal agreement. I paid the full amount billed because I didn't insist on a written agreement, but I think Eric should have taken some responsibility for the misunderstanding as well. Second, he billed $50 for labor to buy and replace four fluorescent light bulbs -- not good value in my book. Third, he didn't even reply to two attempts to contact him to discuss my dissatisfaction. I won't be using Eric again.
Posted: 4/17/2010 • Link to this review
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