I had the windows done in my Condo by Lake Washington. I have 17 windows and 1 sliding glass door. I went from Double pane Aluminum to their Euro Vinyl windows. I had 4 different companies come out to give me quotes. Harley was the ONLY one that educated me on what I was purchasing. The others just wanted my money. The Harley Rep even said "..whether you go with us or a different Home Improvement Company....." They cared enough to do their best and let me decide. I will admit they were not the cheapest nor the most expensive.They do have the Best Warranty. ( Easy to understand! ) I believe I got the Best window and did not pay the most money. So I have no regrets and will recommend Harley to every one. I can already feel the difference and the new windows are saving me money!
Posted: 3/31/2010 • Link to this review
Slow and sloppy. I began working with Harley in June but the windows weren't installed until the end of Oct. The initial estimator didn't account for potential structural issues by replacing a window & a door with 2 sliding doors which required someone else to come out. A few days before the installation, I was informed that the windows had never been ordered due to confusion about the concrete cutting. This was resolved & install set for early Nov. Upset, I asked the president of the company to call me but he never called. A week later, the install date was moved up a week to the end of Oct. Day 1, they only worked 4 hrs & had to rush to complete the rest of the job. The installers were sloppy & badly gouged the interior wood trim on almost the windows. One sliding door, they damaged the trim (which was replaced) and ruined the wall paint. On the exterior, caulking was applied haphazardly and now I have to have the house painted around all the window/door openings.
Posted: 12/13/2007 • Last edited: 1/02/2008 • Link to this review