I am a disabled chaplain. I answered an ad on Craigs list to see a van at Hart Road. I showed up wearing my Chaplains outfit, walking with the help of a cane, and had my service animal with me, and a caregiver. Chuck at the business showed me the van and told me that it was a good running vehicle. He said that it was taken care of at their shop, anytime it needed anything done it was fixed there. I paid him $700.00. The van's engine quit after a month. I phoned Chuck at Hart, he told me that he would look at it and see what he could do. I had to pay towing to get it back there. Chuck told me that the motor was shot, he promised to sell it for parts and pay me. He ended up salvaging it and I received nothing. My work as a Chaplain depends on my being able to travel out to individuals that are facing crisis and loss. The almost $800.00 has harmed a lot of people in need.
Posted: 2/22/2013 • Last edited: 5/06/2013 • Link to this review
In response to SadieR, there were two people involve, Ben and Dorrie. I am not sure who SadieR is, if anyone wants the facts on this they may go to the better business bureau or the Attorney Generals office. If you go to ripoff.com you can see there was a similar incident with a veteran. I refuse to defend myself to someone who was not involved. The only reason I have taken the time to tell people the story is because it would be a shame to allow anyone to go through what we did over $200.00. Since then we had a sheriff go out and he agreed to give us the car, the sheriff called me and we went to get it, the elderly man who works in the garage (with very fowl language) sent our AAA driver away. My husband went and got his trailer and loaded it, despite that Ben had agreed way earlier on to drop it back at our house. This is not to slander anyone, just making people aware of the type of this business they do.
Posted: 10/01/2012 • Last edited: 2/23/2013 • Link to this review
dorriecs 116's slanderous account of what happened with her daughter's car needs corrected with some facts. First and foremost, you need to be the legal owner. FACT: Daughter did not transfer title into her name when she bought it. Legally, Ben cannot purchase a motor vehicle without paperwork (title) even if just for parts. He waited for months, storing the vehicle, taking up valuable space for them to come up with a title so he COULD purchase it. If the daughter was the legal owner, then it would not have been a porblem for her to replace the title. Ben is not going to jeopardise his business by illegally buying a junk car. So my advise to dorriecs116, instead of chastising Ben for trying to do things the legal way, teach you daughter some responsibility. Transfer the title into your name when you purchase a vehicle and don't leave it in the glove compartment because it just might get stolen!
Posted: 9/25/2012 • Last edited: 10/01/2012 • Link to this review
***PLEASE READ*** My son in law is in the military in Florida. They have two kids and he is overseas. Her only car was stolen from our driveway. We got the car back and it wasn t worth the cost to fix. I put the car on Craigslist to sell for parts and in the ad said there is no title, it would have to be ordered. Ben, the owner of Hart Rd called on the ad and said he would like to purchase it for $200.00. Since he was a local business I said he could pick up the car and I would come get the money. He refuses to pay my daughter the $200.00! Her husband is serving our country overseas and could use the money. Instead of just paying the $200.00 Him and Chuck get on the phone and call me horrible names. It s not really about the $200.00 as much is it is about principal of the thing. What type of man would steal a car from a girl whose husband is serving our county after he knew it had already been stolen once. The sad part is Ben s dad ran that business and was a straight forward honest guy, unfortunately he passed away. Ben took it over and lost his valuable employees, sells junk, and does business transactions such as the one he did to us. What a disappointment for his father who worked hard to have have a fair and honest business and a son who does not respect that.
Posted: 9/13/2012 • Last edited: 10/01/2012 • Link to this review