Total Frauds - Liars and Cheats My family has used Dr Hatfield Family practice for 10 years - rarely ever sick just routine check ups. When suddenly I had a slip and fall in my shower and injured my back. They sent me to a specialist 100 miles away total round trip when got there they did not accept my insurance and would not see me (How incompetent-THEY HAVE MY INSURANCE CARD ON FILE Why did they not check? When I went back to their office to explain they collected another $20 co-pay to tell me oh sorry. I told them I wasted my time and gas and why do I have to pay another $20 for oh sorry. The Dr. said that they would not charge me the 2nd co-pay and referred me to another specialist. LATER I got sent to collections for the $20 co-pay I brought in the collection letter and they said they would take care of it & the Dr. apologized again. Today almost 1 yr later I called for my yearly check-up and they would not make my appointment stated I owed them the $20 co-pay AGAINI explained the situation and was told they do not remember that & no notes were made in my file. I hope it was worth LOSING A LOYAL 10 YEAR CUSTOMER over $20!!! I paid the balance and will be seeking another Dr. who is competent who sticks by their word who has ethics & who does not lie and cheat customers as well as insurance companies.
Posted: 7/23/2010 • Link to this review
I have been going to Dr. Hatfield for 2 years now and I would not change doctors in the future. They are always very precise about listening and working with me. I would highly recommend.
Posted: 11/08/2007 • Last edited: 1/02/2008 • Link to this review