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They probably can handle the simplest of heel replacements. But I would think carefully before bringing any shoes that I loved here. I went in to have a sole replacement, not a major request for a shoe repair shop. But my boots came back looking amateurish. The nice contrast stitch was uneven and jagged, instead of smooth and clean. They sewed through the soles, which is not how the boot was constructed. And they left perforations around the toe from where they failed and failed again to repair the shoe properly. I paid $60 to have my handmade boots ruined. To top it all off, it took 3 months for me to get a call that my shoes were finally ready. Add in several trips to check on my shoes, and the owners many assurances that they would be right when I returned. You'd think after this torture, they'd at least shine the boots up for free! If I were you, I'd find another shoe repair shop.
Posted: 4/23/2015 • Link to this review
I am new to Atlanta, i was getting a shoe shine at Nordstrom and need shoes fixed. Jerrold shine man referred me to heel quik and very happy with quality and time of service will defiantly be back. johny
Posted: 11/10/2012 • Last edited: 11/29/2012 • Link to this review
I went to this store for my shoe repair needs from a friend's referral. I have found the work to be of the most quality; it should be since I hear they have been in that business and location for more than 25 years. I will definitely go to this shop for all my shoe and related needs.
Posted: 5/08/2012 • Last edited: 11/29/2012 • Link to this review
My freand recomended me to get my monolo shoes fixed at lenox. I din't know there was such a great shoe repair at lenox. Sam fixed my shoes in a hour. very happy with service and deffintly be nack. Unbelievable service. Perfect location. Impecable craftsmanship. What else can you ask for?! I definitely recommend Heel Quik at Lenox Squre for all your shoe repair needs.
Posted: 2/12/2011 • Last edited: 11/29/2012 • Link to this review