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Yesterday Michael Waters came out to fix a couple of plumbing issues we were having and was extremely courteous and explained the issues/process in a manner in which I could thoroughly understand. He took the time he needed and did an awesome job. Just wanted to commend Michael on his outstanding work. I would highly recommend him for any of your plumbing needs!
Posted: 9/09/2015 • Link to this review
Last week we had Michael in our home and before I had to ask he was in the front door putting on booties to protect our new floors. He was kind and respectful. Our home is new to us and we have some issues that we were not sure where they were coming from. I have worked with different plumbers throughout the years and was very impressed so far with this company and would do business with them in the future.
Posted: 9/08/2015 • Link to this review
Chris Whitmore replaced our water heater and all I can say is I am more than impressed. He is first class all the way. I had about given up on some of the people American Home Shield has sent out in the 22 years I have been with them. Chris changed all that. He is a true professional. I have also contacted AHS about the excellent service. Thank you Chris.
Posted: 9/01/2015 • Link to this review
I was pleased with the end product - a brand new manifold system, as well as with the price. The service was a little slow to set up, and there was miscommunication over ordering my part. However, the installation was well-done. I am satisfied overall.
Posted: 8/21/2015 • Link to this review
I have used HighPriority plumbers on several occasions. They arrived when expected,were very professional ,and delivered high quality plumbing services.I will continue to recommend High Priority Plumbing to all my friends and family .
Posted: 8/20/2015 • Link to this review
Carlos with High Priority Plumbing (Rincon Office) was prompt, friendly, and efficient! We were extremely pleased!!
Posted: 7/17/2015 • Link to this review
Thank you for taking the time to review High Priority Plumbing! We appreciate your feedback and value your business.
Dakota from high priority plumbing is the best! He really worked hard all day on fixing my water heater, he said he wouldn't leave until the issue was resolved and he was a man of his word. He went above and beyond the call of duty to ensure my children and I had hot water, which is a blessing if you've ever been with out it. He and his supervisors were excellent in my time of need. Thanks Dakota and High priority!
Posted: 6/11/2015 • Link to this review
We had a disappointing experience with High Priority Plumbing. Despite an active leak, they told us it would be several days before an appointment could be scheduled. They did not respond to my follow-up calls to confirm the appointment. The technician who completed the service had a rude attitude and did not explain the repair that was made. When we asked if he saw any water damage the technician said that wasn't part of his service call. We will not use this company again, nor will we recommend them to anyone.
Posted: 4/23/2015 • Link to this review
Thank you for taking the time to review High Priority Plumbing. We take pride in our service and our plumbers, so we're disappointed that you were dissatisfied with your experience. Please contact us so that we can may investigate the issue further.
They said they would be there between noon and 3P; and the guy showed-up 10mins till 5PM. After making us waste our day waiting for them, the guy who showed up wasn't competent. I don't think he was a licensed plumber. All he did was stick a drain snake down the toilet and made a mess but did not solve the problem. If that wasn't enough he broke the tool in the pipe and left: 1) the broken tool in the pipe, 2) A mess in the bathroom (without clearing it and derbies under the toilet without replacing the seal! ) and 3) the line blocked. He then said he was going to call a supervisor and never called back. We had to hire someone else to get the problem solved. Find someone else to solve your problem. These guys have problems of their own and they need to solve first, before anyone lets them into a clean house again!!
Posted: 2/06/2015 • Link to this review
We have contacted every employee in the company and are unaware of this issue. I can only assume this is a bogus review. However, if it is not please contact our office so that we may investigate the issue.
Our service man kept us posted on his arrival time, arrived as we expected. It took him only minutes to determine we needed a replacement of our disposal and he quickly located a new disposal in his well supplied truck.He then installed and tested the new disposal, ran over recommended maintenance steps,thoroughly cleaned up and was back on the road. Total repair time was less than 30 minutes. I HIGHLY recommend this company--they truly live up to their name.
Posted: 11/19/2014 • Link to this review
High Priority was sent to us by our home warranty company - AHS. Eric was knowledgable and kind - taking the time to explain to me what was wrong, how he was going to fix it, how proper operation looked/sounded, and offered suggestion on how to troubleshoot problems in the future.
Posted: 10/15/2014 • Link to this review
Updating your existing toilets to high efficiency toilets will reduce your water consumption and will save you money on your water bill. Also, tankless water heaters are more energy efficient compared to others!