Hight Veterinary Hospital PA University

3 star rating 2 Reviews

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9528 North Tryon StreetCharlotte, NC 28262

Description

Hight Veterinary Hospital PA University Area


Reviews

  • Hight Veterinary Hospital PA University - Charlotte, NC -  Rosey4u

    Reviews: 1

    Doggone Best!
    Rosey4u (1 review)
    12/09/2010

    I have taken my dogs to Hight's for many years. They are a very professional and compassionate group and have always treated me and my animals with the greatest of care. They have never performed any services I did not approve and went above and beyond when one of my doggies had a reaction to sedation. Couldn't ask for any better!

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  • Hight Veterinary Hospital PA University - Charlotte, NC -  Cynthia60

    Reviews: 1

    A Veterinary Hospital With No Heart or Soul
    Cynthia60 (1 review)
    7/09/2008

    I moved to Charlotte 18 months ago and began taking my dogs to Hights Veterinary Hospital on N.Tryon. From my first visit, I felt uncomfortable with the general demeanor in the clinic. Over the months that passed, I found they would never answer a question over the phone. Rather, I was required to pay for an office visit to get the answer. I found some of their practices & charges unreasonable and voiced my dissatisfaction. They showed no concern. Recently I took one of my dogs in to get a price for a tooth extraction. I told them my funds were limited and that I couldn't afford over a certain amount. They told me that she had to have two shots (just boosters) blood work, etc. I told them that I could not afford them at that time - I just wanted the tooth extracted. After pressing them, they quoted a price for the tooth & verified that included all realted costs. When I picked her up that afternoon,my bill was $150 over the price quoted. They performed services that I clearly told them not to do. When I expressed my dissatisfaction, they showed no concern. When I refused to pay for a portion of the bill($59),I received a very nasty letter (within 2 days)threatening to damage my credit if I didn't pay. Within 30 days they turned it over to a collection agency and are now threatening additional action.They have refused to negotiate. I have been shocked by their inhumane attitude & refusal to discuss the matter. It's clear that making money is all they care about.

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Business details

Hours of Operation

  • MON
  • 7:30am
  • 6:00pm
  • TUE
  • 7:30am
  • 6:00pm
  • WED
  • 7:30am
  • 6:00pm
  • THU
  • 7:30am
  • 6:00pm
  • FRI
  • 7:30am
  • 6:00pm
  • SAT
  • 8:00am
  • 12:00pm
  • SUN

Year Established

1997