Our service call is always $35.00! Hobbs Home Comfort, formally Atlantic Heating & Air Conditioning, offers Complete Heating and Air Conditioning Service, Repair and Replacements.
Once you have placed your trust in Hobbs Home Comfort to get your home comfortable again, we want you to have the peace of mind that your system is actually going to keep working. That is why we provide a full 1 year labor warranty on each and every repair we make. Not only do you get the labor warranty, we.. also guarantee that we will be there within 24 hours of your call.
Every technician that represents our company is an absolute expert in the heating and air conditioning trade. Not only have they had to pass a criminal background check and a drug test, they also must possess the proper certifications/degrees to work on your HVAC system.
When we say its fixed...we mean its fixed, and our promise is rock solid!
1st time user of Hobbs Home Comfort. Had a need for some extra coolant (R22) to be added to my AC since it was not blowing cold. Good service on the phone, scheduled well, and a nice tech showed up within the time window. However, the AC system was completely out of coolant (no pressure). With prices of R22 @ $90/lb, filling the system with 4 lbs would be expensive, but worth it to me if it would last this summer. The tech did not articulate the risks of adding to a system with NO pressure until after 4lbs was added, and only then said there would be no guarantees about how long it would last - if through the summer or just one month. After the re-fill, all of the gas was gone again within an hour. Talking with a couple other AC techs from other companies, they mentioned that filling a system with no pressure is a waste and they'd never do it. Since it was a lot of $$ wasted, I called Hobbs to see if they'd credit me 1/2 the cost and we could call it even. Management declined to credit me anything. Very disappointed - especially given mostly positive reviews from others.. :(
Area Suwanee, GA
Cost $250 - $499
Date May 2018
Posted: 5/15/2018 • Link to this review
From the initial call to set up service to taking care of our hearing issue Hobbs was completely on it! They were prompt and explained everything. I would highly recommend them!!
Furnace issue during the coldest day of the year!
Area Alpharetta, GA
Cost $500 - $999
Date December 2017
Posted: 12/06/2017 • Link to this review
attempted to call several times no answer!Could not even leave a voice message because the mail box was full. I spent $175 to have another company fix the furnace they installed in the summer time just terrible
new system installed
Area Lilburn, GA
Cost $3,000 - $4,999
Posted: 11/10/2017 • Link to this review
Hello kudzu user ingall,
We are so very sorry if the above referenced situation is true. Our voicemail system does not usually allow for a full response, but since it is brand new maybe you were trying to reach us on a day in which it was getting installed/maintained. We would like to reimburse you for your charges if something was faulty on our end and you were unable to reach us. It is covered for a full 1 Year labor warranty by HHC, and should a problem arise, you should not have to be out of pocket for that failure.
Please call the office at your earliest convenience and talk to the department supervisor about this situation. If you'll email us a copy of the bill from the other company we will gladly mail you a check. Thanks
The last company just fixed my air conditioner gave me a bill and ran out the door! This year i contacted HOBBS home comfort to look at my system. The hvac technician JEFF was very informative about the issue from the moment he arrived.He spent over an hour explaining the repair and possible options for future system replacement and every possible issue or scenario with the existing system. excellent service !!
Area Alpharetta, GA
Cost $250 - $499
Date June 2017
Posted: 7/06/2017 • Link to this review
The technician was prompt, had the parts on hand, and made the repair in about 30 minutes. We thought the blower had gone out, but the technician confirmed it was a minor repair, costing much less than we expected. Jonathon was very professional and did a great job. We will be calling this company again when it's time to service our other unit. Marcy Morris
Posted: 4/20/2017 • Link to this review
They came out spotted the problem. And then I got lucky because they had the right part on hand. My system was going 40 minutes after they arrived, and ~4 hours after I called. And they charged ~$230 less than I was quoted from some better advertised dealers. They were the original contractors on my last house, and I'm glad I remembered them.
My system got dirty (the grass died around the unit and dirty splashed into the condenser radiator) and lost a capacitor. Shouldn't have happened to a 4 year old unit. But they were able to replace the capacitor on my Goodman same day.
Area Lawrenceville, GA
Cost Less than $250
Date October 2016
Posted: 10/07/2016 • Link to this review
Had new A/C unit installed by Reliable. Had 2 great installers, Cleveland D. & Daniel B. Did a great job. A very good sales rep. in Mr. Eden. Will use again.
Area Grayson, GA
Cost $3,000 - $4,999
Date August 2016
Posted: 9/05/2016 • Link to this review
My downstairs AC stopped working in the middle of July in Georgia! Top it off my wife is pregnant and in her third trimester. I had to do something quick! I called around and got a range of quotes to replace the entire unit, both heating and cooling. I was amazed at the differences in price between vendors. Then I came across Atlantic Heating and Air. Adam came out and laid it out for me in a no nonsense way that I appreciated. I did my research and it confirmed what he said about the unit he would install. So I went with him and gave him a chance. Boy am I glad I did! His team came back out 2 days later and installed the unit and even topped off my other unit! It was night and day difference between having AC in the house, and I could tell that the unit was much more efficient as it cooled the house yet wasn't cutting on as frequently. I am very satisfied with Atlantic Heating and Air. I've found my HVAC team and will be using them for future work as it comes up. I would highly recommend them to anyone that's on a budget and wants to put in quality HVAC units that are reliable and will cool/heat your house efficiently.
Posted: 8/02/2016 • Link to this review
We noticed that our AC was not working on Friday morning, and the first few places we called (based on personal recommendations from friends) were booked up for at least a week. That wasn't going to work for us, so I did a quick search on Zudzu and found Atlantic Heating and Air. Good reviews, and available any time any day for the same price, so they landed at the top of my list. Long story short, Adam was here the following morning at exactly the time he said he would be (actually two minutes early, by my watch). He replaced one part, put in a little more freon, and we were up and running in about 20 minutes for under $250. He took the time to explain what he was doing and why, and to answer other AC related questions (this is our first home with central AC). He was nothing less than polite and professional the whole time. I'm definitely saving his number, and I'll be calling him next time there's a problem, and probably when it's finally time to replace our old unit.
Replaced a bad capacitor and added a pound of freon.
Area Duluth, GA
Cost Less than $250
Date July 2016
Posted: 7/16/2016 • Link to this review
First off, let me start off by saying that Adam and his crew replaced my old AC unit a few months ago (May 2015) and did a great job. The installation was quick and the price was lower than all other inquiries. However, I am writing about an experience that just happened a few days ago. Long story short, I requested a furnace maintenance/cleaning service for $75. I explained that my furnace would burn for a few seconds and then shut off. It wasn't working correctly. Adam arrived and came to the conclusion that my furnace was overheating I needed a new part that would cost around $200 including labor. He would wait till Monday to see if the parts available and call me back. I went ahead and called another HVAC company to check out my furnace. The tech came to the conclusion that my furnace was simply dirty. He dragged in his wet/dry vacuum and sucked up all the dirt. We turned on the furnace and wahhlaaaa, the furnace was back to working great. 6 days later and my furnace is still working great! I still haven't heard from Adam. This got me thinking - did I really need a new AC unit a few months ago? Respond: Well, he did not mention that it wasn't combusting properly or not safe. He said it needed a new part. The other tech said it needed to be cleaned. End of story. He's a 5 star Kudzu business also.
Posted: 11/19/2015 • Link to this review
Dear Sir, What has you wondering about the new unit that was installed? We came out on a free estimate to replace that unit. We did not diagnose it and try to sell you anything you didnt need, you already had in mind it needed replaced. We'd appreciate if you would only relate facts and not try to spin it to make us look bad. As far as the furnace...that was not dirt the other tech vacuumed out, there is no dirt in an attic, it was rust. Piles and piles of rust and sut from a dangerous 23 year old furnace that is not combusting properly nor safely. We at Atlantic did not feel safe leaving that furnace burning above your family's head at night. You failed to mention we didnt charge you anything for the visit, and we apologize for not getting back sooner but pretty sure we mentioned the Adam has a 1 week old baby at home and things were kinda hectic. Seems all we're guilty of is not returning a phone call. Hope all ends well with that old furnace and good luck moving forward.
Had two Lennox HVAC systems installed at my home & was very pleased with the price, quality, and responsiveness of ATLANTIC Heating & Air! Highly recommend this company.
Posted: 9/12/2015 • Link to this review
I chose to replace my old 3 and 3.5 ton AC and Furnace units due to age related constant repairs. I solicited 5 companies in the Covington, Ga. area and were surprised at the cost of the quotes. I read all I could and attempted to make an informed decision but never felt comfortable with my options/choice. Just before notifying a company I had decided on my wife sent me a link to Kudzu who was advertising Atlantic Heating and Air of Suwanee, Ga. I called the next morning and talked with Adam. He stated that Lennox was running a special and was able to answer all of my questions to my satisfaction. He examined my systems and lay out. Even though I was a long way from his servicing area he gave me a quote that was between 50 and 100% less than any of the 5 quotes I had receive. To my surprise the systems he proposed were not builder grade systems with poor warranties. They were Lennox Signature Systems and had the best warranties I had seen. Lennox even offered a 10 year labor warranty at a reasonable price. Two days later the new Lennox systems were installed in one day and we could not be more pleased with the work. Atlantic even corrected many of the problems with my vent system at no cost. The systems cool my home better and more evenly and we are very pleased. It is nice this day and time to find a contractor this knowledgeable and honest with such good prices. Thanks Atlantic and Kudzu.
Posted: 9/11/2015 • Link to this review
I have had HVAC issues from the moment I bought my condo over two years ago. Although I had a home warranty policy, my experience was less than desirable. I chose not to renew, and of course, my unit stopped working. Based on reviews from this site, I called Atlantic. Adam came for the service call and within 5 minutes was able to diagnose the issue...a circuit board failure. Adam ordered the part and installed it for a reasonable price. I know enough about the HVAC process, and Adam was knowledgeable, honest, reasonably priced, and didn't waste my time. I know not everyone has the same priorities when hiring a contractor, but I will use this company again, and will refer them to family and friends. Thanks Adam! Carlene
Posted: 9/08/2015 • Link to this review
Licensed & Insured: Conditioned Air License CR109936
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Save money with the Hobbs HVAC maintenance Plan -regular maintenance keeps your system working at peak efficiency - keeping your home more comfortable while using less energy.