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Bringing out the DIY in all of us with more than 70,000 arts, crafts, custom framing, floral, home décor, jewelry making, scrapbooking, fabrics, party supplies and seasonal products. We are here to help make your imagination and creativity a reality. Come visit us at our store conveniently located at 5805 State Bridge Road, Duluth, GA 30097 or shop with us anytime at Hobbylobby.com, and always be inspired to Live a Creative Life!
I specifically went to this store to find a ribbon for a home decorating project I'm in the middle of. I found a ribbon I wanted to have cut, but the cutting lady was busy. I asked if I could leave the ribbon on the counter while I looked around. The response was that she was trying to go to lunch. When I just stood there open-mouthed, she told me to leave it. When I returned, there were now three people in line to have items cut and she was still with her original person. I saw someone restocking shelves nearby and approached her to see if she thought there was anyone who could help person number one since I was aware of how much she was looking forward to lunch and was only getting farther behind. Person number two snapped at me that NO, there was nobody else, they'd all left. Rather than be treated rudely, I opted to NOT wait for someone to help me with the one item I came to the store to get and went to the front to check out with the items I did have. As I left the area, I saw person number two go start helping number one with cutting. After checking out, I saw the manager and went to let him know about my experience since I'd now be treated rather rudely by two of his employees. He snapped at me that there were two people cutting in fabric (of course there were - because I"d requested it of the second one) and that there was no problem with the staff! That was the third strike in my book and I'll just drive farther and go to Michaels or JoAnns instead!
Posted: 4/12/2008 • Last edited: 2/22/2011 • Link to this review