We ordered a load of firewood from this business. They represented it would be 16 inches long. What they delivered ranged from 16-22 inches long. We simply can't use anything longer than 16 inches so we refused payment and asked them to come pickup the load of wood. They refused to do that and have now filed a lien on our property to collect payment for a misrepresented product. And, our experience is consistent with other reviewers - Vanessa has been our point of contact and she is the worst customer service person we've every encountered. She's completely unreasonable.
Posted: 1/15/2014 • Link to this review