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Home Energy removed the insulation soiled by rodents. The crew showed up right at 7:00am had all machines and man- power to remove all insulation leaving the attic clean. Just as the first crew left the 2ed crew was there to reinsulate. I appreciate the job the crews did. It was a dirty job left with a very clean result. Every step of the process the guys made sure I was totally happy.
Posted: 11/14/2011 • Link to this review
Jimbryant Thank you for the review. When your attic becomes home to varmints there really is only one solution. Remove them and the insulation. To do the job the right way it takes specialized equipment and properly trained crews, otherwise serious damage can occur. Thank you for allowing us to earn your business and restore your house properly. Phil
Recently, I had the pleasure of working with the Home Energy team to better insulate my attic. It was nice to meet four guys, all nice, and willing to do what they do best-make my house more energy efficient. One other company on Kudzu made an appointment, never called, never showed up. Wish you would let me name them. I am very impressed with the level of service I received from Philip, or is it Phil:-)), and his team. Woould definitely recommend.
Posted: 11/02/2011 • Link to this review
PeachiePie Thank You for the review You now have an energy efficient house. Our customers give us a challenge everyday. That challenge is to provide the service they not only expect, but are paying for. We eagerly look forward to that challenge and expect to exceed our customers wishes. Thank you for your letter and hope to help you again in the future.
I recently bought a home that was missing attic insulation, and had insulation blocking the soffit vents. Home Energy came out, gave me a great price, did the work professionally, and even insulated my hot water tank, attic stairs, and electrical outlets for less than 2 other companies quoted me.
Posted: 10/15/2011 • Link to this review
tomkudarauskas Thank You for the Review. Our guys are really going to appreciate you kind response. We work hard to provide a great value for our customers. The more we receive complements like yours the harder we work! Thank you! Phil
Eric came to give us a detailed proposal, and Phil (owner) and his crew came over during the weekend for our convenience, and they did a great job, more details than the other competitors would do for the same price. Highly recommended.
Posted: 9/26/2011 • Link to this review
colburn Thank you for this Review. We certainly are lucky to have Eric working with us, he does a great job and I will tell him you said so. We try or hardest to work with our customers as best we can. I'm glad we could be of service and provide to you a great value. Thank you! Phil
After dealing with many inept service and repair people over the past year, I've become really jaded. And even after reading all the glowing reviews about Home Energy on Kudzu, I was still a little skeptical. What a pleasant surprise when I found that old-fashioned service, quality, attention to detail, cleanliness, and value seem to be the hallmarks of this company. From the moment I got the quote (which was very reasonable) to the moment the insulation installers walked out the door, I was impressed. They arrived on time, did a thorough job, and cleaned up any trace that they had been there. I would highly recommend them.
Posted: 9/03/2011 • Link to this review
LC2000 Thank you for the review. We try our hardest to provide excellent service and value for our customers. It is always nice to hear back from you that we are doing our job right. Thank you for the nice words, they truly mean a lot.Phil
The Home Energy firm installed attic insulation. We really appreciate arriving at 7:00am as promised. I recemend Home Energy for additional insulation for your home. Seems the AC not turning on as much before the job was done.
Posted: 8/26/2011 • Link to this review
Livingnet Thank you for the review. We try hard to meet our customers desires and I'm glad we could meet yours. Many of our customers have said the exact same thing as you. I suspect you will find the same thing with your furnace when cold weather comes. Thank you.Phil
I chose this company because of Kudzu. I am pleased. The same day of my isulation install we could tell the difference in the upstairs temp. It was reassuring to have the boss come out and help the guys. All the personel from the sales to the install were profesional, on time and informative. I don't see that I will have any complaints, and if I did I'm sure they would be addressed expiditiously. Phil and I talked for a while, he has a good spirit, I lke him.
Posted: 7/30/2011 • Link to this review
yodadon Thank You for the review. To truly make you home comfortable, as you have confirmed, the proper amount of insulation is required. Thank you for the nice complements.
Over a month ago I contacted Home Energy to add additional insulation in my attic and crawl space. The crew arrived on time and finished in about 3 hours. I'm very pleased with their work and will use them again. Thanks!
Posted: 7/20/2011 • Link to this review
Thank you for the complement. Please call if we can help you further. The guys will be glad to hear your complements.
Phil and crew were RIGHT on TIME! Explained everything perfectly. They cleaned any insulation that 'fell out', more importantly, our home is COMFORTABLE in EVERY ROOM! There were items scattered in the attic, the workers even "straightened' up all items in our attic and they made it easy and accessible for us. The cost was AMAZING! I had no reason to 'shop around'! THANK YOU Phil and HOME ENERGY INC. :-) Sincerely, Wendy J.
Posted: 7/18/2011 • Link to this review
Thank you Wendy. You have put nicely exactly what we try to achieve on every job. That is to make sure our customers know we care about their house and want to leave the job site cleaner than we found. Thank you.
Phil wheeler is very honest, trustworthy contractor. I contacted him because I need gutter repair / replacements. He gave me best quote with suggestion of gutter guard. It works great and my tenants are very happy about it.
Posted: 7/05/2011 • Link to this review
Thank you! We do our best to keep the value of out work high and or price low. We look forward to seeing you upon your annual inspection.
They installed $2,000 worth of products to insulate my house last year. My power bill went up by 20%. Same amount of usage; I have the bills to verify the information. I contacted them 1 week ago and they said they could not help. This company is a complete fraud! So much for the guarantee they offer. I am contacting the Attorney Generals office to file a complaint. email@example.com
Posted: 6/24/2011 • Last edited: 6/30/2011 • Link to this review
I seriously take each and every comment posted here and received by our office as a direct reflection on how we have performed our job. Upon reviewing this complaint I have come to several conclusions. I personally inspect the great majority of our jobs. Due to the size of this job I would have wanted to see it upon completion. There are no problems that I am aware of, with any of the large contract jobs we have completed in the past year.
Obviously this person has not had work performed by us and most likely anyone else. This individual stated the work was done last year. That means it was installed AT LEAST 6 months ago. If the utility bills are available now, I'm sure they were then! Why would anyone wait 6 months to complain. As you can read in many of our over 350 complementary comments people immediately feel a higher level of comfort upon completion. Not one person has said otherwise.
Neither myself nor anyone else with Home Energy has received a complaint like this recently. My business is too important to me for me or anyone else in my company to say to a customer that we can't help them.
To say my company is a complete fraud is comical. I've done business in Atlanta for over 15 years. If I have made any mistakes in business or not handled business to the customer's satisfaction I admit my error then solve them. My reputation speaks for itself and it speaks loudly, customer satisfaction is #1. Again, read the comments people who have ACTUALLY used our service say about us.
I am always available to our customers; actually I give out my personal cell phone number in case they want to contact me personally. I have received no calls. By the way, here is my cell phone number, 404 819-2677, please call me to discuss this situation. We will do what it takes to make you happy. I doubt I will receive that call, we didn't before.
I have written to the email address in order to solve this problem but have not received any response from you. Fraud?
So much for their guarantee? Which guarantee?
1.Our one yr, five yr, ten yr free inspection to insure the product hasn't settled.
2.That we will be prompt and courteous for our free inspection.
3.We will treat our prospects as we would like to be treated.
4.We will work around our customers schedule to install our products.
5.Keep workplace neat and orderly.
6.Upon completion of installation clean up and leave property cleaner than when arrived. 7.Thank customer for the opportunity to earn their business. 8.Guarantee customers if there are problems or concerns to not hesitate to call us.
9.Do not pay us until after the job is done and you are happy.
I could go on and on about our guarantees, no more really needs to be said. Call the Attorney Generals office? It would be much easier to tell me your name and phone number which you can do here, in an email our call the number provided.
Defending my company's reputation is not something I typically have to do, but do it I will!
Arrived @ time designated. Completed work in 2 hours. Exceptional installers (2 crews...under the house battens and attic space blown in insulation Great follow-up from Phil during job. Real pro's.
Posted: 6/16/2011 • Link to this review
This was a great job! Thank you for allowing is to earn your business!Phil
I had three quotes done and they were well below the other two. They arrived when they said and did what they said. The results are that the first bill was $153 for the month of May 2011. Compared to 2010, May was $114 but nowhere near as hot. June 2010 was a better comparison, and it was a $182 bill. July 2010 was $245 and August 2010 was $219. I had insulation put in about 5 years ago, but it was not half of what Home Energy did (standards have gone up in last few years). The only negative I gave them was for the baffles, BUT; I looked at the baffles of all three companies and none were to my satisfaction. In conclusion, they are by far the best bang for the buck from my experience and it appears that my energy bills will decrease by about 20% - FYI - I had about 10-12 inches of insulation in my attic already.
Posted: 6/10/2011 • Link to this review
Thank you for not only allowing us to service your insulation needs in addition your power consumption analysis. You have proven exactly what energy experts are telling homeowners, "Adding insulation to the recommended levels is most cost efficient way to lower utility bills". In addition your comfort level is greatly enhanced. Thank you for taking the time to write about your HomeEnergy experience.Phil
We recently had our attic blown and radiant barrier installed in our knee wall storage areas. We have noticed the house is much cooler. The staff is professional. Ask them once to do something, and it is done. Your total happieness in their job is their goal. We would recommend them to anyone. Good job / Good value. Happy Roswell Homeowner.
Posted: 5/29/2011 • Link to this review
Thank you for attesting to the great value proper insulation is to the comfort of your home. Adding Insulation has proven over and over to be one of the best investments you can make in your home. Thank you for the referral. Phil
We desperately needed attic insulation to help keep our second story cooler in the summer and warmer in the winter. We researched companies on kudzu and had Eric from HomeEnergy come out. He was very friendly and walked me through exactly what we needed, types of insulation, ways to makes our home more energy efficient, etc. As other reviewers have mentioned, not only did they put the necessary insulation in the attic, they also sealed the sockets, wrapped the water heater, and put radiant insulation on the attic stairs. They were right on time on the day of installation, and Phil (the owner) oversaw the whole process, which took only a couple of hours. Most importantly, I saw results that day. Last year, during the heat of the summer on 90 degree days, I would keep the thermostat at 78 degreees, and the upstairs unit would be running most of the day, and not able to maintain at 78 - it could climb as high as 82 or 83 degrees. The afternoon it was installed, the air conditioner didn't even turn on until almost 4 in the afternoon (and it was a 90 degree day), and then it easily kept the temp at 78, and wasn't continuously running. Bottom line, we were extremely happy with Home Energy's service, prices and results. I like patronizing small businesses where the owner is active in the completion of the job, not just the sales side, and Home Energy is that kind of business. I whole-heartedly recommend them.
Posted: 5/16/2011 • Link to this review
RoswellHome4 Thank you! You will be considerably more comfortable this year and enjoy lower energy usage to boot. Your complements are greatly appreciated and if we can be of further help please call! Also we will be seeing you on future inspections.Phil
There are 46 Million under-insulated homes in the US - is yours one of them?
If your home as little as 5 to 10 years old, you likely have one of the 46 million under-insulated homes in the US.
Adding more insulation is easy. Plus, insulation is one of the lowest cost options for improving the energy efficiency of your home. It pays off fast and keeps paying off with better comfort and energy savings for as long as you own your home.