Home Maid Housekeeping Agency

4 star rating 3 Reviews

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Reviews

  • Home Maid Housekeeping Agency - Oceanside, CA -  calkid

    Reviews: 1

    Most bang for your buck
    calkid (1 review)
    5/30/2007

    I have had many different agencies clean my house, by far the best for my money was homemaid. Their prices are very reasonable. My family is very pleased with our cleaner, she is very trustworthy and reliable. She does a great job cleaning our natural stoned shower that gets moldy easily, that alone is worth the money. Thanks Homemaid for a great house cleaner at a reasonable rate.

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  • Home Maid Housekeeping Agency - Oceanside, CA -  stevehof

    Reviews: 1

    Long track record of good service
    stevehof (1 review)
    5/30/2007

    We've been using Home Maid Housekeeping Agency for about 9 years. During that time I've had four or five different housecleaners. The couple times I had issues I called the office and my problems were solved in a friendly and professional manner. The last 4 years or so I've had the same person coming to clean. She does a great job and is very reliable. I think you can have it all with this company; good cleaning services as well as good customer service at a very competitive price.

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  • Home Maid Housekeeping Agency - Oceanside, CA -  sydlon080

    Reviews: 1

    Below Average Cleaning Company
    sydlon080 (1 review)
    5/09/2007

    I have been using Home Maid Housekeeping for quite some time because of their prices. You know the saying, "you get what you pay for?" Well, that's true in this case. The Manager has poor customer service skills and never conducts quality control checks with her customers. My maid is a lovely young lady, however, her cleaning skills are very poor. She is to arrive in the mornings, every other Wednesday. Just this past week, she didn't show up. We had to call the office only to find out that she had the flu. This is the 4th time in about a year that she has failed to show up and we find out from the main office that she is sick. Why couldn't someone, such as the "Manager" call us? Isn't that what decent customer service is all about? Trust me, pay the extra dollars and go with a company that cares.

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    Home Maid Housekeeping Agency replied on 5/13/2009

    Unfortunately,we have no idea who this commenter is.This commenter never did inform our agency that they had a problem with their house cleaner nor do we have any records that relate to the problem stated.Unfortunately, we are now, 2 years later stumbling upon this complaint. We want our customers and future customers to know we do care and are always ready to deal with a problem. If this commenter had picked up the phone and informed us they had a problem we would have been happy to address the issue immediately in a professional manner. We have been in business over 11 years and I think that speaks for itself. We do care.


Business details

Hours of Operation

  • MON
  • 9:00pm
  • 5:00pm
  • TUE
  • 9:00pm
  • 5:00pm
  • WED
  • 9:00pm
  • 5:00pm
  • THU
  • 9:00pm
  • 5:00pm
  • FRI
  • 9:00pm
  • 5:00pm
  • SAT
  • SUN

* By Appointment Only

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1999

Languages Spoken

  • English