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We were planning to sell our house and wanted an inspection to find out if there were issues that might show up on a buyer's inspection report. Brian was prompt, thorough, communicated well, and delivered the report at the end of the day, as promised. During the inspection, he made suggestions about little fixes we had not thought about, as well as pointing out some larger problems that we hadn't realized existed. I'm very satisfied with the quality of the report and the customer service, and recommend Home Probe to other sellers. Better to know about problems before a buyer starts asking for price concessions!
Area Decatur, GA
Cost $250 - $499
Date January 2018
Posted: 1/27/2018 • Link to this review
This was my first time using a home inspection company and I must say I was very impressed with the professionalism and the thoroughness of the inspection. Not only was my inspector Bryan on time, but he answered all of my crazy questions. The turn around time on my inspection was very fast too, even considering how detailed it was. I was very impressed and will be using them again in the future.
Posted: 4/18/2017 • Link to this review
My experience with Home-Probe was exceptional. JR was professional and thorough in checking out every inch of a home we have a contract on. He spent three hours in this small home and found many things we never noticed. Who knew certain water heater hook ups cannot have more than 4 elbows where this one had nine??? This could lead to the tank blowing up. I cannot express my gratitude enough for JR. I left the home feeling secure in knowing it had been completely inspected. In addition to finding every issue, he suggested ways to make the repairs as inexpensively as possible. Kudos to you JR and to Home-Probe, Inc.
Home Inspection for house under contract
Area Marietta, GA
Cost $250 - $499
Date October 2016
Posted: 10/19/2016 • Link to this review
Nate B. was absolutely fantastic! He provided thorough feedback on his inspection, was very willing to share his knowledge, and was just overall enjoyable person. Because we're first time home buyers, we were terrified to get stuck with a house that has a lot of issues, and after this inspection I feel a lot more comfortable with what needs to be addressed. Nate exceeded our expectations, and I would highly recommend him and Home Probe, Inc.!
Area Decatur, GA
Cost $250 - $499
Date September 2016
Posted: 9/27/2016 • Link to this review
Home Probe did a inspection for a house I am purchasing. They have a staff of inspectors so they were able to schedule me quickly for an inspection to meet our due diligence date. William Jazon was our inspector and he was very thorough. He walked me through the things he was seeing. Walked the roof as well. Went in the crawlspace and attic. They provided the results that night.
Posted: 9/26/2015 • Link to this review
Home prode did my home inspection last month and it turned out to be a great one. They found out few items that were really critical for home and they were right upto mark with their observation.
Posted: 9/11/2015 • Link to this review
I am confident in recommending Home Probe Inc., and know that home owners and potential home owners will be pleased with the experience. William Jazon, Jr. is very knowledgeable and performed a very thorough inspection, taking time to explain his findings. The inspection report was delivered in a timely manner and even included serial numbers of all appliances that were also checked for recalls. William is soft spoken, kind, and patient. You will be glad you called Home Probe, Inc. and don't forget to ask for William Jazon, Jr. or contact him directly William@home-probe.com.
Posted: 7/13/2015 • Link to this review
Be aware of this company! We had a home inspection done by Home Probe on May 1, 2015 for a fee of $453.10. Inspector was very friendly, however, on closing day moving in (a couple weeks later) we had to realize that the AC was broken and did not work at all, washing machine was not working (flooded all of second floor and have to have mold work done now) and huge amount of rotten wood under patio door. How was that all missed (A whole bearing beam was rotted through and was visible in crawl space which should have been included in inspection)? We would not have closed on the house knowing of those issues and have to pay now thousands of Dollars out of pocket (home warranty also refused, as to preexisting condition). For that price I would have expected a much more thorough inspection!
Posted: 6/22/2015 • Last edited: 8/07/2015 • Link to this review
We understand purchasing a home can be an expensive endeavor, and that the fee you paid for your home inspection was intended to help avoid surprise expenses. We've thoroughly reviewed your inspection report, Johannes, and reached out to you privately to resolve your concerns. Even looking back with 20/20 hindsight, there is nothing that we or any other inspection company could have done differently to be more thorough or spare you any of these expenses. Here's the brief explanation of why: It's important to keep in mind that the AC unit was tested during the inspection and was functioning with a temperature differential that suggests good performance. Our report also identified the age of the AC, with several years left in its life expectancy. No inspector and no amount of being thorough can predict when a cooling system will fail, particularly if this happens before even the manufacturer suggests it will. The inspection report also noted the wood rot with a suggestion for repair on page 25, line item 17. We always advise consulting with a qualified contractor when repairs are recommended. Finally, industry standards (which we send before an inspection) exclude inspecting appliances. As a courtesy, we do inspect the appliances that are built-in. Because a washing machine is typically disconnected with home ownership, which we understand was the case with yours, it is excluded from any inspection. Your report did advise adding a drip pan which may have mitigated some of the damage from the leak. While we feel badly about your out of pocket expenses, your inspection report was accurate and thorough.
I cannot second the 3/11/15 review of Home-Probe and Marla enough. This was my first home inspection ever and I had no idea what to expect. Marla explained everything very clearly and made me feel completely at ease with understanding what was going on with the house -- the good and the bad. She went through everything incredibly thoroughly, even our house-length crawl space that may not even be 2 feet tall! I would definitely recommend Home-Probe to anyone that asked!
Posted: 3/12/2015 • Link to this review
Marla from Home-Probe inspected the house we're purchasing and was wonderful the whole time. She was punctual, professional, thorough, responsive and great to work with. She got her report to us in a timely fashion based on the timeframe she promised us, and it was complete and easy to understand. We even had a small follow-up request a couple of days later that she fulfilled within minutes. We would easily recommend her to others.
Posted: 3/11/2015 • Link to this review
This is the third time I've used Home Probe for house inspections, and I've come away extremely satisfied every time. They absolutely know what they're doing, and explain things clearly and concisely. The report they give you not only explains the issue, but also WHY it's an issue, and is both robust and simple to follow. They encourage you to be there during the inspection so you can ask questions. They don't shy away from telling you verbally if an issue is one to focus on (e.g. yes, this is an issue, but every single home in this neighborhood has it, and here's why). One thing that sets them apart is you can contact them for questions for as long as you own the property. Wow. Great company.
Posted: 2/20/2015 • Link to this review
Mark has helped us with inspecting two houses during our recent house shopping process. He is thorough in his inspections and detailed in his report. He walked us through the issues, pointed out what he was putting on the report, and answered every question we had. Thank you, Mark, for your patience with us and for having to do it all twice for us.
Posted: 1/14/2015 • Link to this review