This is btskyler's TrustRating, which is based on both the number of reviews btskyler has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful btskyler has been to the Kudzu community.
I needed my computer fixed promptly and nobody could guarantee me less than a week. These guys had it fixed in less than 48 hours. They were fast and friendly and affordable. Very honest company to deal with.