Houston Garage Door and Garage Door Opener Repair, New Sales and Installation. Low Price, Same Day Professional Garage Door Service, 24/7, 365.
Houston's Choice Overhead Garage Door Company is Houston's #1 Choice for Garage Door and Garage Door Opener Service! Providing Residential and Commercial Garage Door Repair, Service, New Sales and Installation, we offer only the top brands at low prices. We are also broken garage door spring specialists! Open 24 hours a day, Seven days a week, we.. offer same-day garage door service with available emergency one hour service. Our skilled garage door technicians will clearly explain all related issues to you and will not charge you for any work until you receive a written estimate and we receive approval from you. Friendly service with a 100% guarantee, Houston's Choice Overhead Garage Door Service Company has served thousands of Houston residents for all of their garage door needs. Our primary Garage Door products that we sell and install are CHI and Clopay. Houston's Choice Overhead Garage Door Company also has selected industry leader Liftmaster for all sales and installation of garage door opener products. If you are simply in need of garage door repair, we service and repair all makes and models of garage doors and garage door openers. Whether you have Liftmaster, Genie, Overhead Door, Marantec, Chamberlain, Allstar, Moore-O-Matic, Linear, Stanley, Raynor, Wayne Dalton, Digi-Code, Multi-Code or any other brand of garage door opener, we have experience servicing and repairing all brands available to the public. We hope to earn your business and look forward to serving you for all of your garage door related needs.
STAY AWAY FROM THIS COMPANY!! Ignore whatever they replied to previous two bad reviews. If you don't want to take the risk of being ripped off, just trust what those bad reviews including this one!! Because I just experienced exactly same thing and felt so bad. Today two technicians showed up (one in uniform, one not). The uniform checked our garage in 1 min said the motor was broken. Gave us a quote of $594 for all including the parts and installation. I was shocked! This is way too high. I was hesitated. The technician started telling me that if I bought the motor by own, he still would charge $200 more for the installation also no life warranty. His attitude was very rude. It made me felt very fishy. I started checking the prices right away on the internet. He became very impatient, told me if no fix, I still had to pay $89 for the service fee. I told him, no, your rep told me only $29. He said he would call and see if they could give me some discount. 1 min later he returned and gave me a new price @ $444, dropped $150 right away. It absolutely fixed my mind that this is a not-trustable company!!! I immediately decided to give them $29 and let them go! The man was not happy, overall attitude was horrible, while I was checking the price, he kept pushing me to be hurry, saying he had another job to do. Ok, I gave you the small money, just go! FYI. Right after they left, I called another vendor. The quote for motor and installation is $288. I am going to try and see how.
Posted: 11/30/2014 • Link to this review
Same day that I called them they came out and did the repairs right and now my garage door is smoother than it's ever been. The repair guy was friendly and got straight to work. I figured it would take him at least an hour or two but man, he was fast. They worked me out a deal for the warranty (lifetime) so I don't have to worry about it.
Posted: 12/20/2012 • Link to this review
The repair tech was prompt and curtious the priceing was good and he got me out of my garage and on my way to work quickly. Wouldnt hesitate to use again.
Posted: 12/20/2011 • Link to this review
Hi Cowboyzfan, Thank you very much for your positive review regarding your garage door repair. Happy Holidays to you and your family!
The is a classic bait and switch organization. when speaking with their phone rep, I was quoted a price of $95 to repair my garage door. Once the repairman arrived ( much later than the agreed upon time ) I was given the price of $335. I told them no way. After speaking with their office, a second repairman arrived and he quoted a price of $225. Which he quickly dropped to $200. I again called their office and spoke with "Nancy", I doubt her true name. Nancy is not the brightest person, couldn't remember and denied what she had told me. But dropped the price to $180, and then to $160. So if you got the money to waiste use them,,,IF your looking for HONEST work, stay away from these fly by night crooks.
Posted: 12/19/2011 • Last edited: 11/30/2014 • Link to this review
This is being reviewed by Kudzu. We currently have no female Phone Technicians in the call center so we believe that they have written this review in error. We also looked up the job info for this customer and cannot find any information. This is not our customer. Im sorry for your negative experience with that garage door company and hope you will consider Houston's Choice for your garage door needs. Happy Holidays!
Stay away! I am a very unhappy customer. I feel ripped off after the technician convinced me to replace the springs in addition to the part (coupler) that was actually broken. I ended up with a $646 bill when I only needed a $49 part (to be fair, I did opt to replace the rollers for noise reduction - $99). Only four days after initial repair, I had to make adjustments I was told would be unnecessary to keep the garage door closed. And, the company claims to be a 24/7 service, but only if you're a new customer. The guy who answers the phone is completely unempowered to provide solutions other than claim to be only an answering service, which makes this supposed 24/7 company look incredibly lame. I called the service line last night - a Saturday - for help when the door wouldn't close; was told my situation now falls into the realm of warranty work. Such calls have to be scheduled during the workday (T-F from 9a-4p) with a possible 72 hour waiting period. Yes, it does state this on the invoice that I signed; however, there is nothing about the warranty work provision on the website, AND, I was NOT informed about this before consenting to have the work done.
Posted: 11/13/2010 • Last edited: 11/14/2010 • Link to this review
Hello gimmedeals, First, I am sincerely sorry for the impression you received! Our tech should have explained that opener parts such as couplers, carriages or gears often fail when the doors springs become weak and this is why springs are needed. More important is that we should have offered a value price-point choice (such as 5 year warranty spring) when you showed concern about price. Lastly, while warranty issues are difficult on weekends we should have offered to accommodate you and we will address that in today's meeting! Again, we are very sorry for your experience and we will work harder to correct these very important points that you have brought to our attention.
Quoted nearly 700 dollars to repair two torsion springs (179 each), rollers (100) and labor (179). When questioned price, offered to do rollers for free. Declined Roller replacements. When questioned price again, dropped to 450 for springs only. Still too high, as others quoted 169-189 to replace springs - labor, tax and materials included with lifetime warranty. Charged 118 bucks to just to leave the premises. Technician (John) yelled at me and was angry about it. Had they quoted a fair price from the outset instead of trying to jam the consumer, they would have had no problem. In short, STAY AWAY - they have an F on BBB Houston site also for same reason - selling practices.
Posted: 4/14/2010 • Link to this review
Hello anonomy444. To start with, we sincerely apologize for your experience you had yesterday. We just received your negative review here but we never heard anything in our office from anyone and we don't have your name or record number. We beg you please call our office and reference this review. We want to make things right with you and the issues you had to face. We have had some unethical experiences with competitors making bad reviews. We hope that this is not the case here and you will contact us to please give us an opportunity to address your grievances. We always strive for the best customer experience and the best prices on garage door repair and service. Please please please give us a call and allow us one opportunity to address your needs. Thank you and we hope to hear from you soon.
Had a great experience with this company. Pleasant tech, courteous service. Lower prices on garage door repair than the competition. I checked other local companies and their prices were higher.
Posted: 1/29/2010 • Link to this review
Wow that's fantastic! We are so happy that you came away with a positive experience and that we measured up better than the competition! We know there are many other options out there for garage door service so we sincerely appreciate the opportunity to serve you.
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